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Inspiring
June 17, 2022

P: Create new window not reflecting right dimensions from clipboard

  • June 17, 2022
  • 217 replies
  • 63361 views

Hello, I am having an issue with photoshop where File > New > is not auto-inputting the clipboard size into the canvas size for the new document. This has worked on every version of photoshop until this point. I sadly ended up on version 23.3.2 (photoshop just updated itself in the last couple days I guess without me noticing, and I am pretty sure I had that auto update turned off since I reverted back to 22.2 a couple weeks ago, sigh)

 

Have you guys considered testing your product before launching updates? I reverted back to 22.2 because of all the bugs I was experiencing with the latest versions. Seems turning auto update off cant even save me. 

 

 

{Thread title modified by moderator}

217 replies

Ron Gross
Participant
August 24, 2022

When opening a new document after copying an image to the clipboard as in a screen print, the top left and highlighted suggested document resolution is correct but when double clicked or pressed enter on, opens a document at a different resolution, often the one to the right of the suggested one. This bug is quite a nuisance and has been around for some time. The only workaround is to first select another resolution from the list and then go back to the top left originally highlighted one and click again and press enter or double click on it. Wonder if Adobe plans to fix this or even knows about it.

Known Participant
August 24, 2022

Hmmmm it seem fixed on my end.... hopefully for good.

Participant
August 23, 2022

Still not fixed with latest update. Hello.

joeh87907460
Inspiring
August 22, 2022

No, it has not been corrected. The bug is still there. I just tried it again and it's STILL BROKEN. I'll show you. https://shared-assets.adobe.com/link/73bd1156-2505-400e-6d0d-b078602e9ee6 you'll have to click the link to see the video as adobe has made it nearly impossible to put a video in a post. 

That is a valid URL but I suppose adobe will only allow youtube videos. [abuse removed]

 

 

Participant
August 21, 2022

This has been corrected

Participant
August 20, 2022

I would't be as harsh as to say that there hasn't been testing before release, but it is increasingly getting frustrating to see so many update with some many wrinkles. Maybe reducing the update frequency and giving more time to consolidate features would be a good idea.

joeh87907460
Inspiring
August 20, 2022

Wow, just finished "updating" Photoshop, it said it was BUG FIXES, a major update... Yeah, right... THE SAME BUG IS STILL THERE. Take a screen grab/clip/shot or whatever you want to call it, and Photoshop STILL uses the LAST document size. Come on adobe, get off your lazy backsides and FIX THE BUGGY SOFTWARE THAT YOU HAVE NO TROUBLE CHARGING FOR EVERY [cursing removed by moderator] MONTH!!!! 

 

Better yet, STOP CHARGING UNTIL YOU FIX THE [cursing removed by moderator] SOFTWARE!

 

 

AxelMatt
Community Expert
Community Expert
August 20, 2022

If tested it with Photoshop version 23.5 on Windows 10 21H1 and it work as it should. I see no problem.

Which version of Phortoshop do you use?

Please try to reset the preferences of Photoshop using the steps described here and see if its help:

Preferences in Photoshop (adobe.com)

Please backup your settings before resetting the preferences. You can check:

Preferences in Photoshop (adobe.com)

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
Inspiring
August 19, 2022

Hello. I'm running Photoshop v. 23.5.0 on Mac OS 12.5.1.

I found a recurring problem (bug?) on July 1, when running v. 23.4.1. I waited until the release of v. 23.5.0 to hopefully see the fix. Alas, the problem continues. See my attached screenshots and descriptive captions.

 

In my first screenshot, . . .please note the dimension of the selected image file (see arrow) in this first of two screenshots.

 

Next, I selected the “Layer 520” file, then clicked “File > Copy.”

 

. . .

 

In the second screenshot, look at what opens after I click “File > New” after copying the selected layer file. Instead of the new file being the same dimension as the copied file, the new file that I created appears in a different size! (See the above screenshot. I copied a file that’s 498 px wide by 790 px high [see arrow]. However, as the following screenshot reveals, the new image file is created in a different width and height: 177 px wide and 204 px high.)

 

Problem:  The dimensions that appear for the new file don’t match the copied file’s dimensions!

 

Is there something I should change to force the retention of the copied dimensions for the New image file? Or is there a reliable workaround I can use until Photoshop engineers upgrade to a version that rectifies this bug?

 

Many thanks, in advance.

Warren

Participant
August 19, 2022

extra steps, but this works, so appreciated, frustrating as it is!

Participant
August 19, 2022

apologies for this, but im getting frustrated.

 

right click copy image from other source

go into photoshop ctrl n shows size of suggested clipboard, 

enter, then ctrl v and either a completely different part of my screen is pasted into, or the image i right clicked but at a really random size?

Im not new to the programme, (used v1!) im just getting frustrated