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Inspiring
November 7, 2019

P: Creates an empty folder called "Photoshop" when saving to network drives connected via afp

  • November 7, 2019
  • 41 replies
  • 627 views

Each time I save on a network drive driven by Mac OS X 10.7.5 (I know, pretty old) connected via afp, Photoshop creates this empty and unneccessary folder. Is there any solution?

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41 replies

Legend
November 19, 2019
Yes. I will post when the update becomes available.
DESIGNmule
Participating Frequently
November 19, 2019
Thank you! and thank you for a quick response! If you wouldn't mind, when you do know when the next update is planned for, can you post it here? 
Legend
November 19, 2019
We're hoping to get this into the next update. I can't provide an exact date, unfortunately. If you are blocked by this, you can install the prior version until the update is released: https://helpx.adobe.com/download-install/using/install-previous-version.html
DESIGNmule
Participating Frequently
November 19, 2019
Are there any updates on this issue being fixed? Thanks!
PelicanMedia
Participant
November 18, 2019
We have the same problem (along with many others) when saving to an AFP network drive. Its really messing up my user's workflow. Plus wasting a lot of our client's time deleting empty, unneeded, folders.
Participant
November 14, 2019


When saving photoshop files and running scripts that create new files, an empty folder is created. Why?
Participating Frequently
November 14, 2019
This bug is happening when opening a file from an AFP server (but not SMB), making an edit to the file, and saving (overwriting it) back to the server, Photoshop 2020 (21.0.0 or 21.0.1) is leaving an empty "Photoshop" folders next to the edited file. 

If you watch closely while the saving process is happening, you can see it writes the new edited file as a temporary file into this Photoshop folder during the saving process.  Then the temp file then disappears, when it actually moves it to take the place of the now deleted old file, and then that Photoshop folder is left behind.  This does not happen when working from local hard drives.

Here is a related thread over on the Community Forums

https://community.adobe.com/t5/Photoshop/Photoshop-2020-Creating-Empty-Folders-When-Saving/m-p/10715667#M275031
DESIGNmule
Participating Frequently
November 13, 2019
I just contacted the support team and the guy I was talking to was like 'oh I guess that IS happening, hmm'. It keeps putting an empty folder into my Documents which really messes up my entire flow. Its due to the new Photoshop Cloud, which I don't use, so its basically just an empty set of folders that continue to reappear after deletion. 
Legend
November 12, 2019
We're investigating this issue. Thanks!
Inspiring
November 7, 2019
Just updated to Photoshop 21.0.0 today, and immediately noticed this problem. I'm on  macOS 10.14.6. Really annoying that our network storage will soon be littered with photoshop folders.