P: CS4, CS5, CS6, CC: Cursor disappears on Mountain Lion (MacOS 10.8)

Chris, I think Adobe should bump this bug from low priority to medium or higher priority within Adobe. It is affecting users who is using the app everyday. After endure this for over 3 months. People can lost their cool.

It will only get worst. An "annoyance" happens 10+ times a day over the course 3 months (work days only) is equal to 600+, that is no longer an annoyance. It is driving us crazy.

( Still don't understand why this known bug only happens in CS6, and not the other apps like you stated. )

Looking forward to switch to the new 27" new iMac...

The Photoshop team uses the product quite heavily (not just for development). But most haven't moved to 10.8 for anything more than testing, because 10.8 still has significant bugs.

If you believe this is important, please let Apple know that.

Yes, I did report this to Apple too but as a professional user of PS that is affected by this I am sure I am such low percentage that my scream for help is barely heard. I am pretty sure I am in a larger percentage to Adobe.

Chris,

I am not asking you to fix Apples bugs. I do expect Adobe to escalate this until it does get fixed. I am amazed this is apparently still at a lower level.

I wonder how many people in Adobe actually use their own product multiple hours a day drawing for their income? I am pretty sure they will come to the same conclusion. This might seem a minor bug to Apple but for working with PS this is horrible.

Chris I didn't mean you were angry..... 🙂 I appreciate your candid answers. Heck, this is my 9 billionth OS upgrade they usually take some burn in time...... Just hope OSX 10.8.3 runs a little less hurkyjurky. Anyhow thanks for taking heat here in the kitchen! Peace and I'm out.

When the bug was filed doesn't matter (and I don't know for sure). Only Apple can fix the bugs in Apple's code.
You're still working really hard to blame the wrong party here.

Did you file it before CS6 was shipped?

Mountain Lion shipped after CS6. We filed the bug, and asked Apple to fix the bug. That's all we could do. Apple is responsible for Apple's code.

Chris, but I didn't buy any tires afterwards. I only bought the car with the tires it came with. Yes, I now realise the analogy wasn't great, because CS6 didn't come bundled with Mountain Lion.

But it has been in development the same time as Mountain Lion. I personally filed a bug report regarding this issue before both ML and CS6 were released.

Even if it was a last minute bug on ML's part, I can't believe Adobe didn't see this coming. I mean, how many parts of Photoshop's code are still not optimised for Cocoa, honestly? Illustrator still uses VJM, for Christ's sake. I'm more than sure Photoshop has some unoptimised parts, too.