P: CS4, CS5, CS6, CC: Cursor disappears on Mountain Lion (MacOS 10.8)

My cursor disappears every 10 minutes forcing me to exit the program, distracting me from my work. This is costing me daily my time. Not sure how much time, next to the distraction and annoyance.

I am flabbergasted this is apparently not yet escalated to the Apple executives by Adobe. What will do this??? A claim by Adobe users for time lost and suffering??

This so-called mere 'annoyance' is actually having an impact on the very core of my work. I really call it more than an annoyance. If ai can choose having CS6 crash on me once a day or this I would happily take the daily crash.

Corel . . . . A cheaper yet worable alternative!

This is far more than an annoyance. I'm an illustrator that uses Photoshop to make a living. This bug has cost me time, which is money to me. For the price that Adobe is charging for Creative Cloud, this bug is absolutely unacceptable. Continuing to blame Apple, while offering no solution is VERY frustrating. Especially considering Adobe support is so terrible that I had to hang up after waiting two hours.

After reporting the bug to Apple and asking repeatedly that they fix the bug - no, there isn't much more we can do. If this was a frequent crash or data loss, we could escalate it to the executives ... but this is just an annoyance. And we have a lot of other higher-priority bugs that Apple needs to fix (many that do involve crashes or data loss).

So users need to let Apple know that this is important to them, in order to raise the priority of the bug within Apple.

It would be the same if BMW started blaming Continental or Goodyear for crooked tires, instead of testing them properly before delivering their cars to the retailers.

Chris, you make it sound like Apple is the evil here. Just FYI: your customers don't (and shouldn't) care who's bug this is. When you release a product and charge money for it (a ridiculous amount of, I might add), which contains a major bug in it -- which you are aware of prior the release -- the fault is completely yours. You are too greedy to pull the product off. You have already made annual sales plans.

No product can cost this much if it's not tested properly. And no product of this magnitude can be written and tested properly within a designated timeframe (especially when it's only a year and most of your developers don't even speak english). Again, greed that leads to customers suffering.

I understand Chris. But what, if anything is Adobe doing to help get this fixed? Are you saying there is NOTHING that you or Adobe can do?

You are avoiding the question.

Yes, I've read them all. There are other causes known in older OS versions (usually due to cursor scaling or gestures). The vast majority of problems we're seeing are on 10.8 only, which is why the topic title was made more specific.

Sorry to beat a dead horse but just to add to the info had the cursor vanish in LR again using crop tool - this time the crop was frozen and I had to quit out and restart to finish the image edit. Seems this is a real 'hair bag', to quote an audio engineer I used to work with!