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Participating Frequently
May 4, 2012

P: CS6 beta crashing on my system (Win, more than 4 scratch disks)

  • May 4, 2012
  • 44 replies
  • 704 views

Photoshop CS6 beta is... the most unstable version of Photoshop I've used in the past ten years.

Drag and drop a file? Crash.
Export to PNG? Crash.
Use Liquify? Crash.
Use Iris Blur? Crash.
Do nothing at all? Crash for no reason at all.

And already on a big job with a VERY tight deadline, upon momentarily closing two PSDs I'd spent five hours a piece on, I tried to open the files again for comparison and they were both corrupt. I did nothing whatsoever- only saved and closed them- but Photoshop CS6 corrupted both to the point where I couldn't reopen them in any version of Photoshop. It's gotten to the point where I simply cannot use the program at all, and hope things are fixed in the actual release. Ten years I've been using Photoshop with not a single hitch, and now this beta is simply monumentally broken.

If you know ANY way to fix the stability- whether it's a reinstall or whatever- PLEASE let me know. I'm using CS5 in the meantime but I'd love to take advantage of all of the improvements in CS6.

Please help.

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44 replies

Participating Frequently
May 4, 2012
A) Well that is a bummer to learn... I guess time to buy Windows 7...

B) I will try disabling the GPU and see if that helps.

C) Not running any plugins like that, but I'll update this thread with any news.

Can you briefly cover why Vista wasn't deemed compatible to develop the software for?
Inspiring
May 4, 2012
First: Vista is not a supported OS version for Photoshop CS6.
It may or may not work.

Most likely crashes occurring that often are in your video card driver. Try disabling GPU usage in Photoshop's preferences and relaunch Photoshop.

We've also seen some third party plugins cause crashes (especially ones that try to modify the Photoshop UI).
Participating Frequently
May 4, 2012
Hi Chris. I'm running Windows Vista, and I'm not given crash reports. The program simply: "Adobe Photoshop CS6 has stopped working", etc.

Since I posted my question, I uninstalled and reinstalled, and just tried using Liquify again- same issue, same crash.
Inspiring
May 4, 2012
Ok, so your system is crashing a lot - that is not the experience of other users. The CS6 public beta has been more stable than most previous releases.

And there have been very, very few reports of file corruption.

What OS version are you using?
What does the crash report say?