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AndyForshaw
Participating Frequently
October 29, 2013

P: CS6 / CC Keyboard shortcuts not responding Mavericks/Yosemite MacOS 10.9; 10.10

  • October 29, 2013
  • 477 replies
  • 6806 views

Since Installing Mavericks on my mac pro, the keyboard shortcuts, such as zooming in/out, undo etc, intermittently do not respond.
I have to click on another tool in the tool bar to get the keyboard to respond again.
The problem returns intermittently and seemingly not as a result of the Auto Save function.
My mac pro 15" has 8gb of ram which is more than enough for the type of work I do.I am an illustrator who primarily works around the brush tool.
Have tried disabling Graphics Processor and restarting, but this does not resolve the issue.

Any help would be most appreciated.

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    477 replies

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    D
    Digital-Finger
    Known Participant
    February 28, 2014
    I don't have CC- I have perpetual licence only PsCS6
    Mac OS Sonoma, 64 GB RAM 27" 2019 iMac 3.6 GHz 8-Core Intel Core i9
    F
    FeedbackCommunityMember
    Inspiring
    February 28, 2014
    Seems good so far. :)
    Must have been a tough one to debug.

    iMac 21.5-inch - Mid 2011, OSX 10.9.2, Photoshop CS6 13.0.6 and Cintiq 22HD
    J
    J453
    Legend
    February 28, 2014
    Sounds like your Creative Cloud preferences are out of whack: http://helpx.adobe.com/creative-cloud...
    J
    J453
    Legend
    February 28, 2014
    Install the plug-in and let us know if it fixes the problem for you.
    D
    Dnilox
    Known Participant
    February 28, 2014
    It was related to the Intel HD Graphics wasn't it? Because if it was I think I deserve some kind of recognition since we had this issue for 4 months.
    D
    Digital-Finger
    Known Participant
    February 28, 2014
    Just a longshot as to the cause of these problems - I uninstalled and reinstalled PsCS6. First time I did it , the View>100% keyboard shortcut was set to 'n', and didn't work, so I thought that was weird.

    So I uninstalled and redownloaded again from my Adobe account, English International version, NOT extended, however after installation AND registrationI find I have the EXTENDED version and ina language I don't recognise (Polish I think). All this BEFORE I had a chance to install the new Whitewindows plug-in

    Could it be that these problems we've all been seeing in this thread are from the files on Adobe servers being corrupted, before, during or after downlaod?
    Mac OS Sonoma, 64 GB RAM 27" 2019 iMac 3.6 GHz 8-Core Intel Core i9
    F
    FeedbackCommunityMember
    Inspiring
    February 28, 2014
    Success so far with the Plugin
    C
    Charalex
    Participating Frequently
    February 28, 2014
    Apparently things are working fine now. Ctrl-Z alive and kicking so far. Thank you !
    S
    Serge Malevanny
    Known Participant
    February 27, 2014
    Just installed the plugin and tried to work with lasso tool — seems like it did the trick or at least noticeably reduced the frequency of the error.

    Thank you.
    przemekk86886886
    przemekk86886886
    Participating Frequently
    February 27, 2014
    Yes, it got loaded, thank you. And it seems to have fixed the problems, I'll check it tomorrow on longer work period. Thank you again, Adam!
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