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viragborics
Participant
October 10, 2019
Open for Voting

P: Doesn't save files to external drive formatted for ExFat - macOS 10.15 Catalina

PS 2019 CC 20.0.6 versus MacOS Catalina
When I'm trying to save a project file in PS, it's always stopped the saving method and the file becomes unusable. So I always must to make projects from the start... When will come the fixes? Does anyone know any solution? :'(

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138 replies

Participating Frequently
October 18, 2019
Yes me too.  It is only photoshop, not the other creative cloud products I use or any other software.  And same issue that I have to force quit photoshop and then restart my computer in order to open it again.  And the file is lost.  
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Inspiring
October 18, 2019
Having the same issue here with Photoshop -- probably 30% of the time I go to save a file, it will stall at a random percentage. No error from macOS or Adobe or crash dialog/reporting option. Only solution so far has been to force quit the app, after which I can't reopen the program until I reboot my Macbook. It kills my reboot function -- have to press the power button for a hard off/on, and then the file in question is now corrupted. Completely destroying my productivity. 
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Participant
October 17, 2019
Very similar problem here. My tif files don't complete the saving progress, crash lightroom and photoshop, and needs a reboot to use the two programs again. File is useable once I restart but loses all layer info and flattens with adjustment layers applied. It's occasional in my case. Russian roulette-ish.

Photoshop/Lightroom: Tif files with layers not completing the saving progress, crashing on macOS 10.15 Catalina
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Inspiring
October 16, 2019
I'm having the same issue. When saving a PSD file it just stops at a random percentage of progress and the file becomes unusable.

I hope Adobe will fix this. I already lost a lot of time and effort because of this problem. Wish I didn't upgrade to Catalina and CC 2019.
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viragborics
Participant
October 10, 2019
Unfortunately the PS is the main problem probably 😞 Because the Catalina is ok while I'm not using Adobe. Thank you Jeffrey, if you hear some information about that problem I'd be grateful if you couldI write a message.
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Legend
October 10, 2019
Sounds like something more serious. If Catalina is crashing, that sounds like either a damaged OS install or a failing hard disk.
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viragborics
Participant
October 10, 2019
Hi. Thanks your comment but the problem is not the extension. The problem is the saving method. When I start saving the file, PS crashes. And after that I have to reinstall the app but the file is crashed and I can’t use it anymore. By the way the Catalina crashes too...
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Legend
October 10, 2019
What is the exact error you are seeing? Are you saving the file with the wrong extension? See: https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html#Filenamingoptionsdontworkcorr...
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