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Participant
September 10, 2023

P: "Edit-in" in Lightroom Classic broken after Photoshop 25.0 update

  • September 10, 2023
  • 20 replies
  • 3357 views

When I select "open as layers in PS" from LR this used to work until recently. Now all that happens is the PS app opens to the home page but no images are ever uploaded at all. I have restarted my computer, shut down LR and PS, and tried again, and still nothing. Does anyone have a solution to this problem?

 

{Moderator note: Edited the thread title}

20 replies

Participating Frequently
September 15, 2023

I am aware to the bug in LR-PS beta from last month and until today I used a downgraded version of LR in order to make the workflow work. 
I decided to updated everything LR, PS, PS beta and bridge and surprise surprise same problm from LR 12.5 to PS Beta 25 accurs in PS 25. I get this message "The file could not be edited because Adobe Photoshop 2024 could not be launched." followed by a long waiting and then another error message in LR that says "

AgStoreProviderSession:getEntityByID: id must be a number or string.".

So can I understand that the problem has not been solved? 
Should I downgraod LR again? 

AxelMatt
Community Expert
Community Expert
September 15, 2023

When the 'link' between Lightroom Classic and Photoshop has issues, the first step is to try this:

Use the Adobe Creative Cloud Application to uninstall both Photoshop versions. When asked, keep preferences onlyfor the public 25.0!  After this reinstall Photoshop 2024 (25.0) again.

 

If this doesn't help the nest step is to reinstall both apps Lightroom and Photoshop. Please folloe the steps below:

 

1. Open the Adobe Creative Cloud Desktop Client and uninstall both Photoshop and Lightroom Classic. When asked, keep preferences! 

2. Install Photoshop first and then Lightroom Classic. The right order is very important here!

 

If this doesn't help try the reinstallation with removing the preferences also.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
mikew225
Participating Frequently
September 14, 2023

Deleting the preferences files did nothing except remove all of my setups. It didn't change anything as far as a photo coming from LrC. However, deleting and reinstalling Ps2024 seems to have resolved the issue.  Thanks

 

Inspiring
September 14, 2023
I have been using LTC and PS together for years. Thanks for the
suggestion, but I just need to relink them on the normal way.
mikew225
Participating Frequently
September 14, 2023

I downloaded the new version of Photoshop today - Photoshop 2024 25.0.  I also have Lightroom Classic 12.5.

 

The download automatically transferred settings from Photoshop 2023 including showing 2024 as the default 'edit in' in LrC. However, no matter which type of photo I select in Lightroom, it will not transfer to Photoshop. Ps2024 opens but nothing appears in the app. I've waited several minutes because I read that there were some delays in the beta version, but that didn't help.

I can get a photo to transfer sometimes by selecting 'edit original' but of course, that gives me a copy without my Lightroom edits - not useful at all for those minor touchups in Ps after primary editing in LrC.

Pete.Green
Community Manager
September 14, 2023

Hi @mikew225 ,

In my testing, at first I had this same issue but was able to resolve it by resetting the Photoshop 25.0 preferences.

Can you give that a try and let us know if it fixes it for you?

https://helpx.adobe.com/photoshop/using/preferences.html#Manually

 

If that doesn't resolve it, others have been able to fix this by uninstallling and reinstalling Photoshop.

 

Regards,

Pete

Dramenon
Inspiring
September 14, 2023

I am a fan of Adobe Bridge... and I find it is a great way to set (or reset) file open parameters. 

 

The OS can handle this as well with (Open with > Always use... ) but I have found that either way > it does not always stick. Especially when installing a new Photoshop Beta. One may have to redux the operation. 

/end of line/
Inspiring
September 14, 2023

Updated PS yesterday.  It is now called version 25.0.0 in About but is till Photoshop 2024 in my app tray and list. The app tray 2024 icon opens up the newest version, and it does appear to function.. Problem is that the link between LRC and PS is now broken.  When I updated PS, the available PS versions shown in "edit in" or in the "preferences" for LRC showed only PS 2024 (which was beta) and dropped PS 2023 (which was regular PS).  
I uninstalled the beta, since it does sometimes give trouble, but now there are NO versions of PS available in LRC.  No link works; "edit in" shoes no PS version; Ctr-E obviously doesn't work.  I could uninstall and reinstall both programs, but I fear the same problem would simply reappear.

How can I reestablish the link between PS and LRC, please?

(I run Wndows 10 on a laptop and the latest versions of those Adobe programs that I use.) 

AxelMatt
Community Expert
Community Expert
September 14, 2023

When the 'link' between Lightroom Classic and Photoshop has issues, the first step is to try this:

Use the Adobe Creative Cloud Application to uninstall Photoshop. When asked, keep preferences! After this reinstall Photoshop again.

 

If this doesn't help the nest step is to reinstall both apps Lightroom and Photoshop. Please folloe the steps below:

 

1. Open the Adobe Creative Cloud Desktop Client and uninstall both Photoshop and Lightroom Classic. When asked, keep preferences! 

2. Install Photoshop first and then Lightroom Classic. The right order is very important here!

 

If this doesn't help try the reinstallation with removing the preferences also.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
Known Participant
September 14, 2023

Installed PS 25.0 yesterday and also uninstalled the Beta version since the new AI stuff is now in the commercial version. Now, as has happened before, my photos from LR Classic, will not open in PS. When clicking on "Edit in Photoshop 2024" from LR, PS opens without the image.

Kevin Stohlmeyer
Community Expert
Community Expert
September 14, 2023

Hi @bruce him if you have the beta installed, uninstall the beta then try again. If you already uninstalled the beta (looks like you have) try reinstalling LR after you install 25.0

Participant
September 11, 2023

Yes, I do have that installed. I had a deadline so I finally uninstalled and reinstalled PS. That seemed to fix but I am worried I might have messed something up. Hopefully everything is the same, including the Beta version. 

Kevin Stohlmeyer
Community Expert
Community Expert
September 11, 2023

Hi @Andi29476369sjz0 do you have the beta installed as well?

Participating Frequently
September 10, 2023

PS is not loading the selected Lightroom Classic file when edit in PS is selected. It works when PS beta is selected as the default edit program, but not when PS is selected.

Known Participant
September 10, 2023

This was happening to me earlier. I uninstalled then re-installed Photoshop and this seems to have fixed things.