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Diego Roberto27291719ug04
Participant
November 24, 2022

P: Erro ao abrir novo documento ou importar alguma imagem

  • November 24, 2022
  • 3 replies
  • 202 views

Quando tento criar novo documento ou abrir alguma imagem para editá-la, aparece o seguinte erro:

Ocorreu um erro inesperado. (Uncaught RangeError: WebAssembly.Memory(): could not allocate memory).

 

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3 replies

CShubert
Community Manager
CShubertCommunity Manager
Community Manager
November 28, 2022

Thank you again @Diego Roberto27291719ug04 the team is looking into this and will post when there is an update.

 

Thank you,

Cory

D
Diego Roberto27291719ug04Author
Participant
November 25, 2022
Hi, it happens on the Ps web.

Thanks for help.

Enviado do meu iPhone
CShubert
Community Manager
CShubertCommunity Manager
Community Manager
November 25, 2022

Hi @Diego Roberto27291719ug04 sorry you are seeing this. Couple questions, is this Ps on web or desktop?  It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

Cory

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