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Kreativstudio Kaplun
Community Expert
Community Expert
April 21, 2024

P: Error PS version 25.7.0. User defined correction presets stop working

  • April 21, 2024
  • 31 replies
  • 7076 views

When upgrading to version 25.7.0, user-defined correction presets stop working. We can not see a particular pattern based on which some work, some dont. Those presets that don't work, are greyed out and it says they are incompatible, however, this does not make sense, since other presets who do the same thing continue to work.

 

This is not a minor thing. We built a variety of presets which many of our customers are using and all of them are now facing the same problem.

This topic has been closed for replies.

31 replies

Community Manager
July 24, 2024

Yes, the regular (non-Beta) release for 25.11 that went out earlier this week has the fix.  Thank you for your patience.

Jakeyboy
Participating Frequently
July 23, 2024

Yes, working now as it should, since latest update. Thanks to everyone that was involved in bringing it to light.

Known Participant
July 23, 2024

Yes! Works for me too.

Thank you

Rockabilly Outlet
Participant
July 23, 2024

I can confirm that it works again as it should, thanks to everyone involved! 👍

 

Kreativstudio Kaplun
Community Expert
Community Expert
July 23, 2024

Just installed 25.11.0. Eveything works now fine. The error seems be fixed. Thanks!

Community Manager
June 21, 2024

The June (non-Beta) release for 25.10 has not landed yet.  True, there aren't many days left for a "June" release, but it will happen.

Kreativstudio Kaplun
Community Expert
Community Expert
June 21, 2024

Hi @Rick Spaulding - A colleague indicated, that the error in Ps would be fixed in June, but so far nothing has happened. Any chance to get an update on this? The erorr by now is over 2 months old. Thanks!

Community Manager
May 22, 2024

To clarify, the fix went out to Photoshop (Beta) which is now at 25.10.0.  If the standard schedule holds, the June release would have the fix in non-Beta.

 

Thanks for letting us know about the cold open via Bridge: Open With.  We don't appear to handle that and update appropriately.  It does allow a kind of workaround for the bug in 25.9.

Jakeyboy
Participating Frequently
May 22, 2024

Update:  There seems to be a partial fix in update PS version 25.9.0 as of 22nd May.  I say partial as the previously unusable user presets are still greyed out unless you open Photoshop via slecting the file either in Bridge or directly from the desktop via "Open With". Bit of a sticking plaster fix for now, but really not good enough.  Try it though, it does work this way. 

PS:  It won't work with subsequent files loaded from within PS, you need to exit and follow the same stated procedure.

Kreativstudio Kaplun
Community Expert
Community Expert
May 20, 2024

Yes, thanks! Tried it in Beta and it works. Now we "only" need this to be available in the official Ps version, since we can not expect all our customers to work in Beta. But I guess now that the fix is in Beta, it should become available in one of the next Ps fixes, right?