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M
m_iwanow
Participating Frequently
October 28, 2014

P: Errors on Open File (MacOS 10.10 Yosemite)

  • October 28, 2014
  • 31 replies
  • 602 views

Photoshop CC 2014 showing error messages when trying to Open File dialog
Errors like
1. Could not complete your request because of a program error.
2. *** Collection __NSArrayM: 0x608001847bf0 was mutated while being enumerated.

Issue appeared after OS X update to Yosemite.
I've tried complete reinstall of Adobe products but nothing helps.

    This topic has been closed for replies.

    31 replies

    M
    m_iwanowAuthor
    Participating Frequently
    October 30, 2014
    Sure, thanks!
    J
    J453
    Legend
    October 30, 2014
    Thanks. Let me know if the problem comes back under list. That gives us a possible clue to repro and work with Apple to address.
    M
    m_iwanowAuthor
    Participating Frequently
    October 30, 2014
    Hi Jeffrey,
    I've been using Photoshop quite a lot since changing window view in File Open dialog to List and got no errors so far. Seem like a good solution, but I really hope this issue will be addressed so I could use column view again as I find it more convenient.

    Thank you for you help!
    M
    m_iwanowAuthor
    Participating Frequently
    October 29, 2014
    I only used column view but now changed it to list view as advised in the topic you refer to. Let me test it a bit and see it that helps
    Thanks!
    J
    J453
    Legend
    October 29, 2014
    If you ever get a File>Open... dialog to show, are you in Column view, or Coverflow View?

    Looks like this issue may be back:

    http://feedback.photoshop.com/photosh...
    M
    m_iwanowAuthor
    Participating Frequently
    October 28, 2014
    I've got just Flash Player and growl there
    http://cl.ly/image/203D400I0T2R
    M
    m_iwanowAuthor
    Participating Frequently
    October 28, 2014

    Jeffrey,

    nope, I don't get to see open dialog. Errors occur instead of any dialogs on File>Open or Cmd+O

    J
    J453
    Legend
    October 28, 2014
    Are either of you running any system extensions? They usually show up here in System Preferences:

    J
    J453
    Legend
    October 28, 2014

    Is this after the File>Open... dialog is displayed? If so, can you post a screen shot of what the Open dialog looks like prior to seeing this error?

    M
    m_iwanowAuthor
    Participating Frequently
    October 28, 2014

    Yes, still there
    http://cl.ly/image/2Y0K230b3g0V

    sometimes I get this, or just 'Could not complete your request because of a program error.'

    P.S. Currently I get NSArrayM thing when trying Cmd+O and plain '...because of a program error.' when trying to access File-Open menu

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