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Rob Art Illustration
Rob Art Illustration
Inspiring
December 16, 2021

P: Every action/brush stroke causes spinny wheel with “Enable Content Credentials (Beta)” enabled

  • December 16, 2021
  • 16 replies
  • 8158 views

Hi
Ever since the last update yesterday, everytime I make a brush stroke I get the spinning wheel (indicating a lag in proccessing I guess). As I am an illustrator using Photoshop and make lots of brush strokes, this is stalling the progress of painting. Can I get a fix for this, or can I revert back to the previous version?

 

I manage to grab this short video from my iPhone showing the cursor problem.

Need a quick fix if possible

Thanks

Rob

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    J
    J453
    Legend
    December 16, 2021

    @Rob Art Illustration Thanks for reporting. I'm not able to repro offhand (macOS 10.15.7) and mouse. 

     

    Anything different about your setup? M1 Mac? Wacom or other tablet?

    Rob Art Illustration
    Rob Art IllustrationAuthor
    Inspiring
    December 16, 2021

    OK

    So, after some talking with Tech Support via Facebook, I have managed to locate the issue and resolved it.
    Basically if you tick the box for "Enable Content Credentials (Beta)" the issue occurs, if you click it off all works fine.
    Hopefully this will get resolved in the next update.

    Thanks

     

    Rob

     

    practice safe design | use a concept ~ Petrula Vrontikis
      Rob Art Illustration
      Rob Art IllustrationAuthor
      Inspiring
      December 16, 2021

      Uninstalled/reinstalled same issue remains!

      practice safe design | use a concept ~ Petrula Vrontikis
      Rob Art Illustration
      Rob Art IllustrationAuthor
      Inspiring
      December 16, 2021

      OK, I did some more tests with changing the performance, and also switching of Graphics card option, all had same affect. Busy cursor icon for a few seconds.
      I also tried several other tools, and they all result in the busy cursor.

      Rob

      practice safe design | use a concept ~ Petrula Vrontikis
      Rob Art Illustration
      Rob Art IllustrationAuthor
      Inspiring
      December 16, 2021

      Hi again

      None of those suggestions basically help. Mainly as of yesterday it was working as expected and only after the update it had this issue. I have a high spec iMac that runs well with all the software, and all the settings in Photoshop have not changed.

      The update is the issue.

      practice safe design | use a concept ~ Petrula Vrontikis
      @mj
      Community Expert
      @mjCommunity Expert
      Community Expert
      December 16, 2021

      Hi @Rob Art Illustration ,

       

      Here are suggestions from Adobe.

       

      Search for brushes. There are a couple of troubleshooting tips from them.

       

      https://helpx.adobe.com/photoshop/kb/photoshop-slow-lags.html

       

      Let us know how you go.

      mj

       

      Mohammed Jogie | iMSD.co.za |
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