Participant

P: Export As - Image not Available - macOS

Forum|Forum|3 years ago
January 10, 2023
3 replies
425 views

Hello Adobe Tech Team,

I’m facing a Photoshop error since yesterday. I used to export groups from the layer panel and make desired changes such Scaling, resampling and canvas size in the ‘Export As’ panel, but now when I change the canvas size, it shows an error – ‘Image is empty’.

Also when I have hover my cursor on the caution sign, I get a prompt with a statement- ‘Image will not be exported. Select item to get more details’.

P.S - I have deleted some groups from the file (attached with this post), as it was increasing my file size more than 47mb.

I hope your team will surely help me out with this issue as soon as possible.

ECS_BelgiumJerseys_copy_4.zip

macOS

This topic has been closed for replies.

YASHSHETTYAuthor

Participant

Adobe Photoshop Version: 24.1.0 20221206.r.166 be4691b arm64 Number of Launches: 1 Operating System: Mac OS 13.0.1 System architecture: Apple M1, HybridCPU(4:4) Physical processor count: 8 Built-in memory: 16384 MB Free memory: 7721 MB Memory available to Photoshop: 13678 MB Memory used by Photoshop: 70 % Crash Handler: Adobe DCX Version: 6.15.3 SAM SDK Version: 2.0.0-main.1564 ACP.local Status: - SDK Version: 2.11.0 - Core Sync Status: Reachable and compatible - Core Sync Running: 6.1.0.10 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 3.91.3 Content Credential Helper Version: 0.4.12 Manta Canvas: Enabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: HarfBuzz Not Initialized TextEngine: Unified Text Engine ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: Apple M1
GPUVendor: APPLE
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HasSufficientRAM: 1
GPU accessible RAM: 11,453 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: top=0, left=0, bottom=900, right=1600 High DPI Monitor Main Display ------- Sniffer output
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Launch GPUSnifferThread

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Start RunAllAPIs

[1 ms]
"/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/MacOS/sniffer" -baseTimeMS=509084 -comment=Photoshop Version: Adobe Photoshop 24.1.0 20221206.r.166 be4691b arm64

[160 ms]
Start sniffer 2023-01-11 11:08:27
# Photoshop Version: Adobe Photoshop 24.1.0 20221206.r.166 be4691b arm64
sniffer -baseTimeMS=509084 -comment=Photoshop Version: Adobe Photoshop 24.1.0 20221206.r.166 be4691b arm64

{12 ms}
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Main: TRUE
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1
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VRAM: 10,922 MB
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API version: 2.1 (2.1 Metal - 83)
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Driver date: UNKNOWN
Driver age: UNKNOWN
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GLSL version: 1.20 (1.20)
CGL ID: 16940800
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{110 ms}

{110 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Apple M1
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 11,453 MB
VRAM: 11,453 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Sep 30 2022 01:38:14))
Device version: 1.2 (OpenCL 1.2 )
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Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
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Device vendor string: Apple
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All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 24.1.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 24.1.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 24.1 © 2003-2022 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 24.1.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Entropy 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 24.1 © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 24.1.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Eye Candy 7 Autolayer Autolayer 7.2.3.189 c472852f2dad31b233946f5202e4adb2692bdf89 Copyright © 2019 Exposure Software, LLC - from the file “Alien Skin Eye Candy 7 Autolayer.8li.plugin” Eye Candy 7 Eye Candy 7 7.2.3.189 c472852f2dad31b233946f5202e4adb2692bdf89 Copyright (c) 2019 Exposure Software, LLC - from the file “Alien Skin Eye Candy 7 Photoshop.8bf.plugin” FastCore Routines 24.1 © 1990-2022 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 24.1.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 24.1 © 2022 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 24.1, Copyright © 2002-2022 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 24.1.0, © 2003-2022 Adobe. 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All rights reserved. - from the file “statistics.plugin” Mean 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 24.1.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 24.1 © 1990-2022 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 24.1 © 1990-2022 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 24.1.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Patchwork 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 24.1.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 24.1 © 1989-2022 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 24.1.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 24.1 © 1989-2022 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 24.1.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 24.1.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 24.1 © 1989-2022 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Radial Blur 24.1.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 24.1 © 2003-2022 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 24.1 © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 24.1.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 24.1.0, © 1999-2022 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 24.1, © 2002-2022 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” Shear 24.1.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Skewness 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Smart Blur 24.1.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “Solarize.plugin” SP Substance Suite 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialSuite.plugin” Spatter 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 24.1.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 24.1 © 2006-2022 Adobe. 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