Skip to main content
Inspiring
July 18, 2021

P: Export As not working after updating to MacOS 11.6.2

  • July 18, 2021
  • 45 replies
  • 21046 views

I updated to MacOS 11.6.2 this morning, and now my photoshop Export As is showing blank fields and gives the error message "No valid Asset to Export." I've tried on multiple files which exported before. I'm using Photoshop 23.1.0. Note: I was able to set the Export Preferences to "Use Legacy Export As" and that is working.

45 replies

Participant
February 27, 2022

When I click on Export to save an image to a folder, it hangs. I've already done an update and it still doesn't work.

Doc Noki
Participant
February 24, 2022

Hello guys,

 I recently has this issue where i cannot use the "file > export > export as" menu. The window shows up, but nothing is clickable except for 'cancel'

I've tried to :
• Update photoshop
• Uninstall photoshop
• Switched an older version of photohsop which i'm using right now (23.1.0)

Has anyone encountered this and has an idea how to fix it ?

Thanks a lot.


 

 

Ged_Traynor
Community Expert
Community Expert
February 24, 2022

Hi

Try enabling this option in preferences and restarting Photoshop to see if it helps

Participant
February 23, 2022

Hello,

 

I'm having the issue where my Export doesn't work. Export As doesn't load the graphic, Quick PNG Export does nothing - neither give any error message nor any never-ending load screen.

 

I've tried the pref reset, Cmd-Opt-Shft while loading Photoshop. No change to the issue.

 

Thanks!

BrettN
Community Manager
Community Manager
February 22, 2022

@defaultl21823xajrr1 This is a workaround not a fix.

Whenever you use a "Legacy" option, you are switching to an older codebase within Photoshop (which may contain bugs that won't be fixed, performance issues, or other problems). For Export As specifically, you are switching from the UXP (current, under development code-base) to CEP (the old, on the way out code-base). While the dialogs look similar, they are completely different (like changing from one version of Photoshop to another). This option gets you around the problem, but the problem remains and may lead to future issues. 

The current fix for this behavior is remove the damaged pref.txt file. We're working internally on a more robust solution for a future update. 

Participant
February 21, 2022

 Normal Exporter isnt working, comes up with no options.

I went to preference> export> use legacy export. That fixed it, 

 

Participant
February 19, 2022

Installed Photoshop 23.2. 

Probelm is gone!

Participant
February 19, 2022

Deleted the suggested filefrom UXP location.

Opend the previous PSD file that would not export. No change. Still received error that couldn't export to location.

Just confirmed. Opened the original NEF file from Bridge to PS 22.5.6. (NOT as smart Object) Export as... Works!

It appears in my case to be related to opening from Bridge as a Smart object is what causes the problem for Export as... 

Not an expert.

Participant
February 19, 2022

(27" iMac, OS 11.6.4) I had the same problem occur today. I brought in an image as a smart object and made some corrections to it. Then I wanted to create a JPG version for the web so I selected "Export as... changed dimensions and got the dreaded "can't export to this location"???

Restarted the app, CMD,Shitft, Option. no dice. I rasteriezed the layer and tried. No success. Restaterd the machine. Still no success. Turned off  Default folder (which did throw an error with PS 22.5.6 but I could still navigate the system to a location). Still no help. I opened the file in PS 21.2.12 and was able to succeed. So then I opened a different file (NEF) from Bridge to PS 22.5.6. I did not open as a smart object. I chose Export as... and had no problem. Funny thing is, with the problem file that was brought in as a smart object, the layer name never changes from _ NZ52007.NEF, even after choosing "rasterize". Maybe this will help somehow

Participant
February 18, 2022

Thank you everyone. BrettN's sollution  and Yona5E7C's path worked for me. Option-Go from finder takes you to the Library on Mac. So glad this is working again. 

Participant
February 18, 2022

Recently my Export As window has not been working, every time i click export as, it pops up and the ui apears but nothing is there and I cant export anything. I can how ever quick export which is the odd thing. I have tried everything including updateing photoshop to its current settings but the issue still persists. I have found one fix but I belive its a compromise, I can export only if I am using the legacy export settings, which im fine with but I asume they are not as good since they are labeled as legacy.