P: Export As not working after updating to MacOS 11.6.2

Hello Grace, are you also using Sophos anti-virus? This is lead we currently have on this behavior. 

I am having the same problem and mine is not an M1 Mac. It is a 2017 iMac. But my laptop, which is 2018 works fine.

Sophos is up to date.

Version 10.2.2a2

Karasicpark, thanks for correcting me on the computer running into the issue, sorry about mixing that up. Can you tell me the version of Sophos installed? Do you have it fully up-to-date?

Same question to you Yona, version of Sophos and is it up-to-date? 

Most often, getting the application and virus definitions fully updated resolves these types of conflicts. If not, we can work with them to address the issue, which would likely be fixed in a future update on their end. 

Hi BrettN,

I'm using Sophos and I'm an admin on my Mac. 

I disable Sophos and the issue persist 

OS X 12.1

MACPro Mid-15

Let me know if you need any additional info

It works on my company computer fine. It's my home computer. I did some searching and may be Sophos, which has known conflicts with Adobe CC and Photoshop. I may try another antivirus. Thanks.

Thanks for the info, third-party conflicts such as anti-virus are always a possibility, and would explain why only a few people are seeing this. Do you know if others at your company (running the same anti-virus) are running into the same issue? Yona may be able to help us verify, if they are using the same. If that is the case, we can work with the manufacturer and find out what the conflict is to deal with it. 

If you are the only one seeing this at your org, there could be something more specific to your computer which could be at fault. Do you have admin access to the machine? Would you be able to create a new user account? New user accounts basically reset all system and application settings to defualt. We could have a corrupted setting which is modifying behavior. 

Hi BrettN, On all files on my personal mac. But not on my work laptop. Both Macs. Both same OS. The file works on my work laptop photoshop (different account) but does not work on my personal mac. The only difference I see at this time is that my work gives us their enterprise antivirus software, and I have different antivirus software on my personal computer. So, I think one of those is conflicting with Photoshop.

We have a couple reports of this is occuring but no information on why it may be happening. Do you know if it only happens for some files while others work? For example, if you create a new blank file, do you get the same behavior? If it is only some files, can you send us a file where the behavior occurs?