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July 16, 2015

P: Export As Window is outside screen

  • July 16, 2015
  • 26 replies
  • 1247 views

I use Photoshop CC 2015 on a 24′′ display connected to my 13′′ Macbook Pro.
The new Export window opens on the 13′′ screen, massively outside the screen, impossible to move or resize : the only button I can reach is “Cancel”...

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26 replies

rowancavanagh123
Participant
September 24, 2015
Thanks for the workaround, Ross. That works for me too.

Because I move my MacBook around so frequently, it's a bit too much of a hassle for me though.
Inspiring
September 24, 2015
Since this still hasn't been fixed, a quick workaround is to set your bigger screen as your primary screen. Fixed it for me at least.
Inspiring
September 8, 2015
I'm also having the same issue. This is terrible. Costing me waaaay too much time.
royar60487058
Participant
August 7, 2015
I was really excited, but I did realize (like the rest of you) that I had to move the screen every time. At some point last week, I even moved it to a place where I could not grab it again on *any* resolution.

I guess it's reset itself since i've restarted my computer several times since then, because i'm back to where i was when i started.

Another workaround is that if I hover my mouse on the bottom of the screen until it gives me the little resize down arrow, I can sometimes drag the whole window sideways and then up from there.

But yes, I am still having some serious trouble not destroying my computer over this, especially while I'm saving 20 individual icons each at 1x, 2x, and now 3x.
Participating Frequently
August 7, 2015
sorry you're seeing this issue; we are working on fixing it.
Yes the workaround is to change resolution for that monitor
Inspiring
August 7, 2015
Roya, Thanks for your fix, but I am having the same problem Maxime is having. It seems like Adobe would have fixed this issue by now.
July 30, 2015
It worked, I've managed to move the window by changing the resolution to "Larger Text"...
... BUT I have to do it every time : once set back to default resolution, the window reappears at the buggy position.
Photoshop updated today : no luck... the bug is still here.
royar60487058
Participant
July 29, 2015
I have the same problem with a retina screen 13" mac and a dell monitor with similar comparative dimensions to Rowan's post at the beginning of the thread.

I solved it by going into system preferences > displays and then clicking around on the resolution. I was working on the next to largest resolution (seen below), but I switched around my resolution until I found one where the export as window came into view. It was the "Larger Text" resolution that finally worked.

I then dragged that window to the larger monitor, where it will hopefully show up from now on.

Inspiring
July 27, 2015
i meet the same too. How can i solve it?
July 17, 2015
Yes, the title bar is off-screen and the edges are non-resizable.
Plus it doesn't move like native OS windows, as Adobe is not using the native window behaviour (title bars, maximize / close buttons, ... which is lame also imho)