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Participant
January 27, 2017

P: Export Layers To Files unpredictably exporting first layer as a blank, white image

  • January 27, 2017
  • 16 replies
  • 458 views

System: OSX 10.11.6 Photoshop 2017.0.1

About half the time I use Export Layers to Files it is exporting a solid white image for the first layer. I can put a different layer in it's place and it *might* export fine. I'd never seen this happen before updating to Photoshop 2017. Is anyone else experiencing this?

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16 replies

bgoosenAuthor
Participant
February 27, 2017
Thanks, knowing that will help a lot til the bug gets fixed!
Participating Frequently
February 27, 2017
Hi,

This is a known issue that will be fixed in an upcoming release. The problem is reproducible when the top layer is selected. A simple workaround is to select any layer other than the top layer in the layer stack. Give that a shot and see if that resolves the problem for you. 

Thanks for the report!

Eric
Inspiring
February 24, 2017
So far the best workaround I've found is to create an action that
  1. duplicates the top layer
  2. turns the duplicate layer off
  3. runs the "export layers to files" script excluding non-visible layers
  4. deletes the duplicate layer
This seems to be working for me. It's a little extra work the first time, but once you have that action saved it's just a one button task.
Inspiring
February 24, 2017
This is happening to me exactly as you describe, Brian. Only started after I updated to CC 2017. I've Googled all I can Google, and this is the only similar problem I can find. I'll post an update if I find one.
bgoosenAuthor
Participant
February 16, 2017
Apologies for the slow reply, but exporting layers to files is something that I only do for Portfolio updates, so this got back-burnered.

Here's 3 screenshots. I've literally only swapped the positions of the first and second layers, and for some reason the first output has a blank image and the second output does not.

http://imgur.com/a/gCZHD

Also, ignore the text in the "File Name Prefix" field. I always blank that out, but for some reason I took the screenshot before I did. (I wish there was a preference to set it to blank by default)

It's not critical, but if I forget about this bug and close a prep'd stack it's a bit annoying to redo things for 1 image.
Inspiring
January 28, 2017
Not what you want to hear, but so far, with a few various files, including files with first layers that have transparency, the only "blank" white layers I'm able to come up with are adjustment layers. Can you take a screen shot of your Layers panel for one of the files this has happened with so we can see if there's a difference in setup?

Note, my layers do get named top down. For instance, at the top of 4 layers I have a Channel Mixer layer. That one is named Prefix 0000 (and shows up as the "first" layer), with the next one down Prefix 0001, etc. So the "first" layer is a solid white layer. Perhaps that's what you're seeing? I'm hesitant to think so because you said putting a different layer in the first layer's place "might export fine." The order wouldn't account for a white substitute for the base layer from time to time.