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davescm
Community Expert
Community Expert
November 18, 2020

P: Eye dropper sampling ring missing

  • November 18, 2020
  • 66 replies
  • 4294 views

In V22.0.1 the eyedropper sampling ring is missing. Toggling the checkbox in teh options bar does nothing.

 

Resetting preferences does not resolve.

 

Windows 10 v20H2  and NVidia RTX2080ti driver 456.71

 

The tool works correctly in v21 and earlier on the same system

 

Dave

This topic has been closed for replies.

66 replies

Inspiring
November 19, 2020

I'm also experiencing the same issue. HUD worked just fine until I updated to the latest version.

Working on a windows machine.

Using the most up to date NVIDIA driver. 

Inspiring
November 19, 2020

拾色器取样环  无法显示~ 拾色器快捷键 无显示  

Inspiring
November 19, 2020

same problem.

iMac (Retina 5K, 27-inch, 2017)

Charismatic_yogiB82A
Known Participant
November 19, 2020

same here! please fix.

(Mac Pro 2013, OSX 10.14.6)

jane-e
Community Expert
Community Expert
November 19, 2020

The ring for the Eyedropper tool also works correctly in v22.0.0, but not in v22.0.1.

MacBook Pro (Retina, 13-inch, Early 2015)

2.9 GHz Dual-Core Intel Core i5

16 GB 1867 MHz DDR3

Intel Iris Graphics 6100 1536 MB

The tool worked correctly on the same system in 22.0.0 several moments before doing the update, then the ring was missing immediately after the update in 22.0.1.

EDIT

I have just now updated my iMac from 22.0.0 to 22.0.1 and the eyedropper sampler ring is now missing there as well.

MacOS Catalina 10.15.7 (19H2)

(Retina 5K, 27-inch, 2017)

64 GB 2400 MHz DDR4

Radeon Pro 580 8 GB

~ Jane

Inspiring
November 18, 2020

Doesn't matter what my preferences are. There simply is no color picker wheel--or anything else--when I pick a color with the dropper. This seems to be a new problem after the update.

Running macOS 10.15.7 on a 16" Macbook Pro.