Participant

P: File size is not shown when saving as jpg on Windows 11

Forum|Forum|4 years ago
December 13, 2021
6 replies
431 views

The menu that pops up while saving a jpg file doesn't show the file size anymore in PS 2022. Now it shows only two dots in stead of the file size. Does anyone know how to fix this?

Windows

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J

J453

Legend

Update to 21.1.1

zzzdcline@yahoo.com

Participant

Here's another example.

K

Karin98A5Author

Participant

Problem solved! Last night an update for PS, Bridge and CR showed up and after installing these, I could use the renewed programs without problems: I could save my files again!

J

J453

Legend

Does it happen with all files? (small vs large, etc)

K

Karin98A5Author

Participant

Hi Jeffrey,

Did it all...uninstalled and reinstalled with help from Adobe support, but
it didn't change anything.
In the old version there were no problems like this. So I started using
this one again...

Kind regards,
Karin.

J

J453

Legend

It's working fine here on Window 10 and macOS 10.15.x.

Is there anything special about the location you're saving?

If you restore your preferences using this manual method does it work correctly?
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.

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