P: Freezing, cursor stuck when scrolling/flick panning

@SinCr0w If unplugging your tablet resolves the issue, it could be a conflict with that tablet's drivers and updates with PS and the OS.  Unfortunately PS doesn't officially support XPen.  You might try using WinTab and see if that works (assuming your on a Win machine):
https://helpx.adobe.com/photoshop/kb/enable-optional-extensions-photoshop-cc.html#turn_off_system_stylus

I've also had this happening again recently. Suddenly, the image zoomed all the way in and there was only the bottom left corner visible, no way to move it except by restarting PS. But only once, instead of several times per hour.

Also, all "fixes" were applied, I just can't update my Wacom Driver anymore, because Wacom refuse to issue an updated version so I'm supposed throw a perfectly good Intuos 4 in the trash - very "inclusive", "sustainable" and "climate friendly". Works normal in all other applications.

I would like to add that as of July 29 2024!! this is still a bug that I have expierenced multiple times.
Last time, I was able to fix it by disabling flick panning and animated zoom but, as of yesterday, I am once again experiencing this bug. Flick panning and animated zoom was already off when this happened. I disabled OpenCL, restarted my PC, disabled overscoll, disabling native canvas isn't even an option any more in my version, disabled zoom with scroll wheel, uninstalled and reinstalled my plugins because, at this point, I was willing to try anything. Any mention of a feature, even disproved, I tried disabling. I have spent the last two days not being able to work on my projects because of this bug.

The one thing that finally fixed it was unplugging my tablet, even though I was using a mouse at the time. It's not even a wacom tablet, and my drivers are up to date.

Tablet: XP-Pen Deco 01 V2
Graphics card: Nvidia GeForce RTX 3070
Adobe Photoshop Version: 25.7.0

@MicahBurke 

I call it a bug because Adobe acknowledged it as such in my original post, which has been merged to this one. And becauase this was moved to the bug section by Adobe, but it's just a word and I'm happy to call it anything that helps get us to a solution.

Flick panning over a second window is a great question. The whole point of using that function is to reduce the number of mostions and to be able to use a smaller motion to repositiont he canvas, but I DO work 2-up, side by side so it's far from impossible. I'm going to play with that tomorrow to see if that's an issue. I can imagine a lot of people not working this way which goes a long way to explaining why it would affect some and not others.

I have no plugins installed. Lots of brushes, but that's it.

Thank you for the reply!

@Fihn disable Flick Panning is one of the first things I turn off for our users. That and Overscroll.

It's not a bug if a majority of users aren't having the problem (any longer). 

A couple things to notice, are you flick panning over other windows (especially plugins windows.)

What plugins/extensions do you have installed.  Try disabling them and see if there's any change. 

Go to Settings/Technology Preview and check "Disable Native Canvas" relaunch PS. Any improvement?
By @jethrodesign

I'm back to say that a little more than 4 hours into using Photoshop today I have a document that's locked up again, so this is not a fix. This post has been up for years so I'll recap:

• With flick panning on ,working with a document will cause it to eventually 'lock up' meaning it stops responding.
• Sometimes it take 5 minutes to lock up. Sometimes it takes hours. There doesn't seem to be connection between file size or the number of files that are open.
• This does not affect other open documents - for example, I work with two files open, side by side and only one freezes.
• While locked up, you cannot move the image, you're pointer becomes a standard white mouse pointer when over the document, but will change to whatever tool you have selected when hovering over a document in another tab/window that isn't lociked.
• Changing the tool has no effect on this.
• You CAN save your locked up file, but you can only see the percentage process of the save in the title/tab bar. The status window in the bottom left is locked up just like the image.
• You can close the frozen file and reopen it.
• Disableing Native Canvas does not fix this
• Disabling Flick Panning in Preferences / Tools does 'fix' this, but it's an unacceptable loss of functionality for those of us working on very large images.

Can we just get this thing fixed please? The 2019 version of PS was the last version that didn't have this bug.

Go to Settings/Technology Preview and check "Disable Native Canvas" relaunch PS. Any improvement?

This is one I haven't tried yet so we'll give it a shot tomorrow. Almsot everyone in my department has an issue with this so it shouldn't take long to get some feedback. I've tried every version of Photoshop since 2019 and this bug has persisted since then. I appreciate the new feedback, thank you!

@goodomenphoto @John23793528uwyr Go to Settings/Technology Preview and check "Disable Native Canvas" relaunch PS. Any improvement?

Yeah, no, this seemingly small bug makes the program unusable for users with drawing tablets and should be far less effort to fix than Adobe is spending on implementing all those AI features.

Of course Adobe rather ignores this bug, because making Photoshop more interesting for the masses is much more profitable than making even the most fundamental functions, like panning or zooming the document, work correctly for artists.