P: Freezing, cursor stuck when scrolling/flick panning

I am also experiencing this issue in 2023. When panning by holding Space and Left Click, when I let go of Left Click, the "hand" stays on my screen, and gets stuck, as if I'm still holding down Left Click. When panning on a large document while zoomed in, this is incredibly frustrating. I just want to be able to pan across my image without it being hung up, telling me to disable features is an unaccpetable solution, and they don't work anyway. I can't believe I pay monthly for software that still bugs out on simple things like this for YEARS without any fix provided other than "disable features." Absolutely pathetic customer service.

Still an issue in 2023. Happens reproducibly with a Wacom tablet and standard settings.

Disabling flick panning, GPU acceleration or animated zoom is very disruptive and not a solution. Using "UseSystemStylus 0" in the PS config, as some others have posted here, solves the problem seemingly without compromises.

Adobe, would you kindly fix your software bug already and remove the poor pinned solutions from this thread? This is quite an upsetting and obvious problem.

Hello, there is a bug which existed since I bought photoshop, this bug happens frequently and can be reproduced reliably on my PC. Basically, when zooming and panning while drawing on my table, sometimes the canvas freezes completely, Photoshop is still running, I can close the document and reopen it to fix the issue, but it happens too frequently that it is starting to frustrate me a little bit, I attached a video which shows how I reproduced the issue, I was basically panning and moving the canvas while drawing.

I have a Huion H610Pro V2 tablet, my PC is pretty beefy, 32GB ram and Ryzen 2700.

Gente,

Alguém já presenciou este erro, durante a edição de fotos o photoshop simplesmente para de funcionar as funcões dele na foto em que eu estava editando, as outras fotos abertas ainda funcionam, este erro está ocorrendo constantemente quando edito, uso a ultima versão disponivel na Creative Cloud.

Segue link do vídeo onde ocorre o erro, avancem para 09:00 - https://www.youtube.com/watch?v=O6qGwjHFzIE&ab_channel=RafaelOliveira

Hi Jeff I have the same probl as everyone above but I've already deselected animated zoom and enable flick planning. Do you have any other solutions? I'm using a Wacom cintiq pro and I use windows. All of my drivers are updated and so is Photoshop. I have a deadline that's seems impossible to finish when I need to restart the program and computer 10-20 times a day.

Hello,

I have noticed when working on a project a function (such as painting) will suddenly stop working - it looks like it's working, but does nothing.  When I close the file, then re-open the file, the exact same function works...  seems odd, but thought I'd share in the event this is something that can be looked into.

( PS 23.1 - Windows 11 version 21H2)

Thanks

The flick panning issue just came back for me. It happened as I flick and went a little to far outside of the document window. Guess I have to turn off flick panning again unless Adobe is planning to fix this.

Bonjour à tous, 

A la suite d'un passage à Win 10 et donc d'un réinstall complète de la suite Adobe avec photoshop 23.0.2, je rencontre désormais un problème, mon photoshop se gele, mais ne plante pas, à savoir que je ne peux plus rien faire sur le document, ni zoomer, ni dessiner , ni déplacer des objets, rien, cependant je peux enregistrer mon travail mais je dois ferme photoshop de manière "normale" avant de le réouvrir, cela arrive aléatoirement mais BIEN TROP SOUVENT.

Parmis les solutions essayées, réinstalle d'une version antérieure de photoshop 22.0, idem, réinstalle d'une version antérieur de mon driver de carte graphique, idem.

Est ce que quelqu'un parmis vous a déja svp rencontrer ce problème ? ou quelqu'un de l'assistance aurait-il une solution ?  

Merci d'avance 

Since I have a brand-new PC, the latest Photoshop version, some issues occur when I use it: the appli "freeze" sometimes when I use the Move Tool. I can still roll Menues, save and so on. But, I can't use other tools anymore. The Move tool is blocked. Surprisingly, another open document will not be "freezed" and will work normally. I have to close and open the file again to keep working.

I have disabled everything in connection with Windows Ink, I added PSUserConfig.txt in the PS settings as I was told, but I still got that problem while working... I thought it was perhaps in connection with older PS files, but no.

My stuff:

Updated W10

Updated Photoshop version

Wacom Intuos 4 PTK640 (with updated pilote)

Keyboard Logitech K120+mouse

Any solutions?

Thanks