Then how come after an update this happen and i had a gpu with 4gb of vram older gpu nvidia 980and i could open 100files and it was working fine? I tried to update with 3090 to see if that was the problem and it didn't fix it.

J

J453

Legend

I've asked our GPU engineer to weigh in. Thanks for sharing your system info.

J

J453

Legend

Not a bug. Each document window you open in Photoshop sets aside memory on your graphics card. At some point, you will run out of memory on your graphics card and additional document windows that are open won't be able to use the graphics card.

davescm

Community Expert

Hi

It's been raised before in the feedback forum and I can replicate this in Photoshop 23.0.1 on Windows 10

https://feedback-readonly.photoshop.com/conversations/photoshop/scrubby-zoom-doesnt-work-if-more-than-25-images-are-open-video/5fedf32aea2f0f5c6ba80405

Once over 25 images e.g.26 images , scrubby zoom stops working and becomes greyed out. Zoom with a marquee still works. Close 1 image to bring down to 25 images and it is ungreyed and starts working again

I doubt this is a system limitation as I have 256GB RAM, RTX3090 24GB VRAM, Scratch disk on m2 NVMe drive with more than 1TB free

I've moved this thread to bugs to give others the chance to upvote it.

Dave

PECourtejoie

Community Expert

Hi!

There's been a new version, 23.0.1 with a few fixes.

Also, please post the contents of Photoshop's Help>System Info... menu, so that we get to know your OS, its version, the exact version of Photoshop you are running, the date of the GPU driver, etc.

D

DjAligator14Author

Known Participant

Adobe Photoshop Version: 23.0.0 20211013.r.36 623993d x64
Number of Launches: 357
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.19042.1348
System architecture: AMD CPU Family:15, Model:1, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 16
Logical processor count: 32
Processor speed: 3400 MHz
Built-in memory: 130986 MB
Free memory: 81628 MB
Memory available to Photoshop: 103765 MB
Memory used by Photoshop: 68 %
SAM SDK Version: 2.0.0-main.887.2
ACP.local Status:
- SDK Version: 1.50.2
- Core Sync Status: Reachable and compatible
- Core Sync Running: 4.21.1.1
- Min Core Sync Required: 4.3.28.24
Live Edit Client SDK Version: 3.86.01
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 1028K
Image cache levels: 5
Font Preview: Medium
HarfBuzz Version: 2.8.1
TextEngine: Unifed Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 0
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 3090
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 25,530 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 0
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=-175, left=-2560, bottom=1425, right=0
------- Sniffer output

{479 ms}
Start platform OpenGL
# displays: 2
Display 0
Display: \\.\DISPLAY10
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (1,920 1,080), w=1,920, h=1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3090/PCIe/SSE2 index=0 preferred=1)

Display 1
Display: \\.\DISPLAY9
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: ((-2,560 -175) -> (0 1,425), w=2,560, h=1,600)
Dimensions: (2,560 1,600)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3090/PCIe/SSE2 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3090/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY10
\\.\DISPLAY9
GPU accessible RAM: 25,530 MB
VRAM: 25,530 MB
Dedicated System RAM: 0 MB
Shared System RAM: 68,674 MB
API version: 2.1 (2.1.2 NVIDIA 472.47)
Device version: 2.1 (2.1.2 NVIDIA 472.47)
Vendor name: NVIDIA
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_a316fd2790791cc1\nvldumdx.dll
Driver date: 2021-10-26 000000.000000-000
Driver age: 1 month
Driver version: 30.0.14.7247
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{678 ms}

Trevor.Dennis

Community Expert

@davescm Are you using an RTX3090 Dave?

Can anyone else duplicate this issue?

That was a LOT of files the OP opened in the video.

veljkor78535411

Known Participant

When loading more then 45 images at once in all versions of Adobe Photoshop 2021, creates a problem:
If I start selecting with polygonal lasso, line that shows me where my selection is going to end, is non visible or if i start moving cursor around it creates ghost effect. Also with zooming in or out, on some versions, whole images is creating ghost effect.It does not matter if i load 46 and up Png or Jpg files, i get the same problem. As soon as close some images and get below 45, problem on some versions disappears. On some versions does not exist this ghost effect on image, but just on polygon lasso

J

J453

Legend

When you open that many files, you've run out of VRAM on your graphics card. I graphics card with more VRAM will allow you to open more windows.

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

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