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P: Greyed out files/folders macOS

Forum|Forum|6 years ago
November 16, 2019
6 replies
575 views

Hello, I wonder whether someone can help. I upgraded to CC2020 the day it was released, and I am finding that when I navigate to place a file from within PS or AI, the files are grey out out. They are actually accessible if I click on them, and I have found that if I right click, the files revert to normal, but it is annoying. I have added a photo of how this looks, and how it should look - it is probably just a setting somewhere, but I am stumped. Thanks for your help...Emma

macOS

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FeedbackCommunityMember

Inspiring

I have the same issue. The files are on an external drive and are greyed out. They cannot be selected at all and at no time do they return to normal.

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FeedbackCommunityMember

Inspiring

Same problem here. Illustrator have the same issue. Sometimes the files and folders switch form grayed out to normal after some seconds, sometime only a half of them are grayed out.

If I switch to another folder and then switch back (without close the dialog), all files and folders are shown as normal. But after closing the dialog and re-open it, they are grayed out again.

Very annoying.

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FeedbackCommunityMember

Inspiring

I have the same problem - all files and folders greyed out??

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FeedbackCommunityMember

Inspiring

Same issue today trying to open files through PS. They are greyed out, but still selectable, and change after selecting.

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FeedbackCommunityMember

Inspiring