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ellenk57430528
Participant
April 19, 2017

P: Hiding sometimes makes it irretrievable

  • April 19, 2017
  • 31 replies
  • 984 views

Multiple times per day when I hide Photoshop (command+h), go to do something in another application, then click the Photoshop icon in my dock, Photoshop won't come back. I can right-click on the icon and select "Show" but it won't come back. I also use hot corners, but when I mouse over to show all application windows, it says "No available windows." I have to quit the application and restart it. I can right-click and select "Quit," and it will work, rather than having to force quit. Then it will be fine for a few hours before it does it again. I am running Mac OS 10.12.4 and recently wiped my computer to reinstall CC applications because they were all lagging. (SO much rainbow wheel.) Since doing this, I've encountered this Photoshop problem.

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    31 replies

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    Cory J16B8
    Participant
    February 19, 2018
    Just had this happen for the first time where the photoshop window I was working in minimized and wouldn't reappear/restore/maximize.   (windows10 laptop) I put the computer into Tablet Mode (lower left square box with pointed bottom - the notifications box).  Once computer was in this mode I clicked to open the Adobe Photoshop App and the the window re-opened.  There was a procedure it finished but then the image I was working on was still in its state where this all began.  Switched back to regular mode and everything's ready to go again.
    Carola_BHG
    Carola_BHG
    Inspiring
    January 4, 2018


    Since a few days, from time to time all windows in Photoshop are just gone. Only I see the menu bar at the top, but the documents, panels, tools and everything is not showing anywhere.

    It happens randomly. I'm working and swithching between apps and suddenly this will happen.

    I'm using the latest Photoshop CC 2017 version in an iMac with latest software Sierra 10.12.4 (16E195). It doesn't happen in Illustrator or any other apps.

    Should I uninstall and reinstall Photoshop? I'd like to avoid it, is it a known bug or problem or does it have to do with my OSX System rather than Photoshop?
    F
    FeedbackCommunityMember
    Inspiring
    January 4, 2018
    Same here, dual monitor setup.
    F
    FeedbackCommunityMember
    Inspiring
    November 27, 2017
    Been happening to me too. I am working in Photoshop on my MacBook Pro (15-inch, 2016) Running Sierra. Occasionally my workspace vanishes. I can't get it back although Photoshop is intact. I have to force quit and hope that my files are recovered when I restart the program. Help?
    F
    FeedbackCommunityMember
    Inspiring
    November 1, 2017
    Another dual monitor user. Always happens after a ⌘H  combination, but not consistently each time. Running 10.12.6 on a Mac Pro Mid 2010, ATI Radeon 5770 running 2 Apple Displays
    F
    FeedbackCommunityMember
    Inspiring
    October 31, 2017
    Same problem here.
    Jesper Storm Bache
    Adobe Employee
    Jesper Storm Bache
    Adobe Employee
    October 20, 2017
    Hi All,
    We are aware of issues related to hiding Photoshop on macOS. Another manifestation of this is a scenario where Photoshop becomes visible, but it does not react to clicks and cannot be hidden. I see this on my 10.13 system when I run through the ESTK steps mentioned above. In this case fix is the same as listed in this thread: restart Photoshop.
    We are working with Apple on resolving this problem.
    Jesper
    Jesper Storm Bache
    Adobe Employee
    Jesper Storm Bache
    Adobe Employee
    October 20, 2017
    Hi All,
    We are aware of issues related to hiding Photoshop on macOS. Another manifestation of this is a scenario where Photoshop becomes visible, but it does not react to clicks and cannot be hidden. I see this on my 10.13 system when I run through the ESTK steps mentioned above. In this case fix is the same as listed in this thread: restart Photoshop.
    We are working with Apple on resolving this problem.
    Jesper
    F
    FeedbackCommunityMember
    Inspiring
    October 20, 2017
    Same problem here. Also problems when switching app from PS to Safari. What happens its that only the active window in Safari appears and PS is placed above the non active windows in Safari.
    F
    FeedbackCommunityMember
    Inspiring
    October 12, 2017
    hello, any sollutions yet for this problem, have it when hiding photoshop, project window doens't show again when re-focussing Photoshop ...
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