Skip to main content
mrcoffeetablebook
Participating Frequently
September 20, 2023

P: I'd like to know how to disable the startup tutorial about generative ai

  • September 20, 2023
  • 195 replies
  • 43412 views

With Photoshop 25, every time I start up PS, an image opens on my screen accompanied by a tuorial on generative ai by Anna McNaught. How to I disable this? I don't need it and I can't find a way to get rid of it.

 

Can someone help me with this please?

 

Thank you

195 replies

Participant
October 11, 2023

I'm also having this issue. Reinstalling PS with preferences reset did not fix it, and it begins every time I open the program. I'm keeping my computer permanently muted to deal with it at this point.

vivianw72391463
Participating Frequently
October 5, 2023

I am having the same exact problem. (I am a Windows user. I have tried going through the tutorial. I have looked at Preferences, but I do not see any option to get rid of this. 

 

Trevor.Dennis
Community Expert
Community Expert
October 3, 2023

I think we have established that this a bug, as it has only affected a very few people (there are 30 million Photoshop users in this world, and that's only the ones with Creative Cloud subscriptions).

kglad
Community Expert
Community Expert
October 3, 2023

@tamas.nagykalnai 

 

no one here (even adobe employees) know why adobe makes the business/advertising etc descisions that it makes.  the most anyone here can do is help correct/circumvent problems you encounter.

Participating Frequently
October 3, 2023

Hi,

 

the question here is not how to delete Photoshop or how to reset the preference, but why the tutorial is forced on the users, why isn't there a switch on it that disables starting the next tutorial? I have the same problem every times when I start Photoshop, and it is very disturbing when you have to work with the software and not interested in any tutorials. 


In addition, the user interface of the toolbar usually comes up incorrectly when the tutorial starts, as can be seen in the attached image.



Thanks,
Tamas

Participating Frequently
October 3, 2023

Same UI problem here.

Participating Frequently
October 3, 2023

Same buggy UI here!

Participating Frequently
October 3, 2023

I have the same annoying "tutorial" everytime, whane I start PS. 

Participant
October 2, 2023

Please help with this! I was in a Zoom meeting yesterday, and Anna McNaught started talking full volume in the background (nothing against Anna). I've closed the tutorial many times, went through the whole thing first, but it will create a new project at random times and then start playing the video! Other people at work are having the same issue. It's making me want to shut down Photoshop whenever I'm not using it. 

Pattie-F
Legend
September 28, 2023

Thanks for letting us know about your issues with this tutorial. We are looking into this.

SausalitoDog
Inspiring
September 30, 2023

every time i launch photshop (latest version on an macbook pro m1) the invite to try generative fill opens with a pop over window and i have to close it...fine for the first 10 times, but i'm tired of that.

 

is there a way to shut down this intrusive popup?

 

many thanks,

 

Tom O'Connell

mglush
Community Expert
Community Expert
September 30, 2023

Hi!

Go to Preferences > General > and uncheck Auto show the Home Screen.

Let us know if that fixes it.

Michelle