P: I'd like to know how to disable the startup tutorial about generative ai

Thank you for the @Fanjoy. I will let the product team know about it and reach out to you if anything else needs to be checked.

Thank you again.

Mohit

Sorry, I spoke too soon. The tutorial did not start immediately, but then it did 😕😕 

Updating to 25.5 solved the issue for me, thank you!

Hi, Mohit.  I granted permissions to that directory and files.  Rebooted.  Anna is still there.  Sorry Anna, no offence.

Update May 2nd, the issue is not only NOT solved, it's consistently showing up on my photoshop without fail. All the time I open up, the Iceland file opens up, pop-ups opens up. This is extremely annoying and invasive.

Hi @Fanjoy,

Thank you for sharing the logs with us. According to the logs, you don't have proper permission access to the following folder: /Users/UserName/Library/Application Support/Adobe/ For steps, click here

Please grant read & write access to the Adobe folder, restart your machine and check if that helps to resolve the problem for you. Let us know the status.

Thanks,

Mohit

I will, thank you.

Hi @Fanjoy

We're sorry for the trouble. Could you please share the logs from the affected machine with us so that we can diagnose the exact issue? Here's how you can collect logs using a log collector tool: https://helpx.adobe.com/ee/creative-cloud/kb/cc-log-collector.html

You can share the file with me via direct message.

Thanks,

Mohit

I did update to V25.5.0.  Restarted.  Rebooted.  Kicked my Mac Studio a couple times.  Interestingly, my TV has better reception now, but Anna is still here.

@Özgür256693962yz1 Please try with latest PS update 25.5.