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Q
Quackyboy
Participant
October 17, 2018

P: I have no text cursor/highlight, no bounding boxes, or selection edges working on CMYK documents

  • October 17, 2018
  • 133 replies
  • 5569 views

I just updated photoshop to 2019 20.0 and now the text tool is misbehaving. I see no cursor and I can't select tpe. There is just nothing. I obviously disabled the stupid lorum ipsum nonsense, so when I click with the text tool, there is absolutely no indicatation that anything is happening. My coworker has the same problem and reset his preferences which fixed nothing.
Running Sierra 10.12.6

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    133 replies

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    Hannah Nicollet
    Community Manager
    Hannah NicolletCommunity Manager
    Community Manager
    October 25, 2018
    Hi Everyone,

    First a question and then would you please try a workaround and let me know if it addresses the issue for you?

    Question: Are you opening a non-RGB document?

    If you are, would you please open a new RGB document and then check for your text highlighting/cursor again?

    Thank you,
    Hannah
    M
    Max Johnson - PlayStudios
    Known Participant
    October 23, 2018
    Single undos and background-only Photoshop wasn't broken. It was very fast and had fewer bugs! I, for one, was happy to relearn Photoshop when they introduced layers, history, non-destructive adjustment layers...

    The issue should not be that Adobe is making changes... it should be that those changes need to be actually bug free when they get released.
    T
    tammyd24923155
    Participant
    October 23, 2018
    Mac OS X Mojave 10.14 with Adobe Creative Cloud 2019. This upgrade is the PITS. I've spent two entire days trying to get everything working again. Why do they have to "fix" stuff that doesn't need "fixing"?
    T
    tammyd24923155
    Participant
    October 23, 2018
    Same here! I don't understand why they have to change EVERYTHING with each upgrade. If it ain't broke, don't "fix" it. It's so frustrating to relearn the application EVERY time Adobe upgrades the apps.
    F
    FeedbackCommunityMember
    Inspiring
    October 23, 2018
    Issue started with the update to Photoshop CC2019 (Ver. 13) while I was running High Sierra.  I upgraded to Mojave (iOS 104.14) hoping that might fix the issue... no luck.  Still fighting it.
    F
    FeedbackCommunityMember
    Inspiring
    October 23, 2018
    Same here, Mac OS Mojave and Photoshop CC v. 20.0
    F
    FeedbackCommunityMember
    Inspiring
    October 23, 2018
    Hannah, same issue as above. Using macOS Mojave 10.14. Photoshop CC 2019. Look forward to hearing.
    Hannah Nicollet
    Community Manager
    Hannah NicolletCommunity Manager
    Community Manager
    October 23, 2018
    Hi Everyone,

    Would you please tell us what OS you're using? I've filed this with engineering for investigation, but we could use more 

    Thank you, 
    Hannah
    C
    christinaa64005600
    Participant
    October 22, 2018
    Thank for the tip ("Preferences>Performance and turn off "Use Graphics Processor" "). It worked! But you have to turn it off, exit Photoshop, and then open it again. What a relief!
    F
    FeedbackCommunityMember
    Inspiring
    October 20, 2018
    Same exact problem.
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