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Inspiring
January 22, 2013

P: Incorrect reporting of text size (in points) in PS 13.0.4 (Macintosh, OS X)

  • January 22, 2013
  • 24 replies
  • 569 views

I've opened a 72dpi CS5 PSD in Photoshop 13.0.4 (Mac, 64-bit), and what's a 12pt is reported as a 23pt text in the dialogs.

Here's where it gets strange.

I open the very same document in Photoshop 13.0.1.1 (Windows, 32-bit) and the same piece of text is correctly reported as 12pt.

Here's where it gets stranger.

If I create a blank 72dpi document in Photoshop 13.0.4 on Mac and create a 23pt text, it's rendered at the correct size (over twice bigger than the first document I spoke about).

But if I drag this text into the problematic document on 13.0.4, it remains the same size, and it's still reported 23pt.

Let me take it slow here:

I end up with two very different size text layers in the same document. But they're still both reported as 23pt.

Again: in the same document. Two different size text. Both 23pt. I tried scaling the bigger one up a bit, with scale transform, to around 38pt. It displays as 38pt, but the text settings? They still show it as 23pt!

It's as if every text layer has its own invisible local DPI setting!

I opened this same PSD in Photoshop 13.0.1.1 on Windows, the two text fields are reported as different sizes: 37.72pt for the big one, 12pt for the small one (notice NEITHER of them is reported as 23pt on 13.0.1.1).

I open the just re-saved PSD back in Photoshop 13.0.4 on Mac, boom, they're back to 23pt, both of them.

It's. Complete. Nonsense.

I know you introduced Retina support with the 13.0.2+ versions and this hasn't happened on Windows, so that may be a possible source of the bug, but god knows.

Let me know where I can supply a test file for you.

This topic has been closed for replies.

24 replies

David Mohr
Participating Frequently
September 13, 2013
We have been working on a solution to these bugs for CS6 as well a for CC. While the transformed type fix for the Creative Cloud is already released, that for CS6 is still being refined.

If you are interested, I would invite you to join a special prerelease program to validate these bugs really are resolved. All you have to do is respond to this message. I will then submit your name and email address to the program. You will need to sign a non-disclosure agreement, since this software is not available to the general public. Then, you can download and tryout the fix for yourself. If we've missed something, your voice can help us catch it and repair it.

Thanks,
David
David Mohr
Participating Frequently
September 9, 2013
Okay, I can finally post this:

We have made many fixes to the behavior of transformed text and they are now available in the latest release, Photoshop 14.1, which you can download RIGHT NOW. I will acknowledge, there are still a few lingering issues to resolve, but for most users, these fixes should handle their problems. We felt it was better to get a partial fix out now than a perfect fix in the future. We are still planning additional improvements for a coming release.

If you are still struggling with problems, by all means let us know so we can make sure we address them.

Thanks and enjoy!
David
Inspiring
June 5, 2013
I can give reproduce files and so on, let me know, but this I want to speak if possible directly to someone because otherwise we'll never get this fixed. I'll test beta builds I'll ensure logic is right, whatever.

Let's get this done with.
Inspiring
June 5, 2013
David, Chris Cox, whoever.

I reviewed the Photoshop update you guys released in the last 48 hours (13.0.5 on Mac).

It claims to correct the text bug like the one I reported and similar.

But, there are still issues which I could argue are worse now. I reported the issue with a reproduce file of one of the sub-issues here:

http://feedback.photoshop.com/photosh...
David Mohr
Participating Frequently
May 8, 2013
In addition, while we cannot generally comment on products in development, we are allowed to say that the bug you describe should be fixed in an upcoming version.

Thanks,
David
Inspiring
May 8, 2013
there is any update on this bug? More than 6 months has gone and the problem it's still happening and when you work in poster with many text it's realy anoying, we have to use the previous photoshop version.
Inspiring
May 8, 2013
there is any update on this bug? More than 6 months has gone and the problem it's still happening and when you work in poster with many text it's realy anoying, we have to use the previous photoshop version.
Inspiring
May 8, 2013
there is any update on this bug? More than 6 months has gone and the problem it's still happening and when you work in poster with many text it's realy anoying, we have to use the previous photoshop version.
David Mohr
Participating Frequently
March 8, 2013
Sorry Stan,

Yes, Jeff is right, I was out for two months. I'm back now and trying to catch up with all the type issues.

We know there is a serious bug with transformed type layers and we're working on a solution. Unfortunately, as an employee of a publicly-traded company, I'm not at liberty to comment on when that fix will be released. But we are very aware of the issue. The transform bug was introduced in CS6 as part of another feature. If you use CS5, this issue will not occur.

Thanks,
David
Inspiring
January 30, 2013
Jeffrey, is it possible to roll back to the previous version until the main text guy comes back from vacation or your team figures it out?