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Alex Jester
Inspiring
October 27, 2017

P: Keyboard shortcuts are messed up

  • October 27, 2017
  • 21 replies
  • 1065 views

I'm having trouble with keyboard shortcuts in Photoshop CC 2017 running on Windows 10... I have to click around and punch the alt key to make them work 😕😕

This topic has been closed for replies.

21 replies

Hannah Nicollet
Community Manager
Community Manager
December 5, 2017
Hi Larry,

The default functionality for Shift + F5 is supposed to be the keyboard shortcut for Fill. If you go to Edit > Keyboard Shortcuts, expand the menu under Select and beside Grow what do you see?


Participating Frequently
December 5, 2017
Actually, I did have the update.  The 'about' box show '19.0' but right clicking on the app in creative cloud shows a tooltip with "version 19.0.1."  Looking into this would be great.  I can send diagnostics if there is a way to do that.  I've tried reassigning the keys manually, etc. but get exactly the same behavior.  Thanks.
Hannah Nicollet
Community Manager
Community Manager
December 5, 2017
Hi Larry,

The 19.0.1 update became available on November 13. The keyboard shortcut fix that I was referring to was specifically related to the Alt key, so I'm not sure this will address your issue with Shift+F5. I'll look into that further.

As far as the update, sorry you aren't seeing it. Here is a doc explaining what to do in the event that you don't see the update automatically in the CC:

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-application-recognizing-available.html

Regards,
Hannah
Participating Frequently
December 3, 2017
Is there a 19.0.1 release coming for CC 2018?  CC says I have the latest (19.0) but I definitely have keyboard shortcuts mapping incorrectly even after doing a preferences reset.  The mappings look as expected, but the commands are incorrect (e.g., Shift-F5 executes Select-Grow).
Alex Jester
Inspiring
November 22, 2017
Thank you so much for the feedback!
I can confirm that it didn't happen after update 🙂
Hannah Nicollet
Community Manager
Community Manager
November 22, 2017
Hi Alex,

This should be resolved in the 19.0.1 release which is currently available for update. Please update Photoshop using the Creative Cloud desktop app and let us know how it goes.

Thanks,
Hannah
Alex Jester
Inspiring
October 30, 2017
that works sometimes... still not a legit workaround
Participant
October 27, 2017
I read somewhere on the other threads popping up here, that using alt + ctrl instead of ctrl + alt works as a workaround. Unfortunately this doesn't work for me. Also using the Wacom Remote view rotation feature doesn''t work anymore. Don't know what else is broken -.-
Alex Jester
Inspiring
October 27, 2017
I think it's doing it only for "Ctrl + Alt" shortcuts. I don't have problems with tools shortcuts now..
Inspiring
October 27, 2017
I clearly noticed this problem also. With The Ctrl Alt  + S to save as copy which now walks once in two ...