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Alex Jester
Inspiring
October 27, 2017

P: Keyboard shortcuts are messed up

  • October 27, 2017
  • 21 replies
  • 1056 views

I'm having trouble with keyboard shortcuts in Photoshop CC 2017 running on Windows 10... I have to click around and punch the alt key to make them work 😕😕

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21 replies

Hannah Nicollet
Community Manager
Community Manager
December 7, 2017
Agreed. Already taken care of 🙂 
Participating Frequently
December 7, 2017
I see what you mean (installing the commands).  This should be logged as a bug.  The shortcut for Edit-Fill is listed as Shift-F5 on the menu - but it has actually been hijacked by this Grow command.
Hannah Nicollet
Community Manager
Community Manager
December 7, 2017
Hi Larry,

Commands are shipped with Photoshop, so all you would have to do is select them in the menu in the actions panel and they would have been installed on your machine. 

Glad it's straightened out!

Regards,
Hannah
Participating Frequently
December 6, 2017
Wow.  Bingo!  I wonder did some plugin create these?  I never (like not even once) use 'Grow.'  I see all these other commands sequentially assigned Shift-Function keys.  Is there a way to reset all actions to the defaults?



Edit:  I just found this in a search (written in 2009):

"Somehow (like me), you probably loaded a set of actions called "Commands," which contains lots of keyboard shortcuts for things like cut, copy, paste, etc.  The specific command for "grow" is Shift+F5.  You can either remove that action specifically, or you can remove the whole "Commands" set by clicking on the trash icon at the bottom of the Actions pallette."

And indeed, these actions are all under a set named 'Commands.'  If they are not out of the box, I wonder where they came from ... 

Last edit:  I found the 'actions - reset actions.'  Problems should be solved now.  Still no idea what installed those but I think I'm good.  Thanks!!
Hannah Nicollet
Community Manager
Community Manager
December 6, 2017
Hi Larry,

Okay one of my colleagues noticed that the error message says "by the action titled Grow" - we think you have an action titled Grow that is overriding the shortcut key for Fill. Go to Window > Actions and look for an action titled "Grow" - we're guessing that Shift+F5 is the trigger for it.

Thanks,
Hannah
Participating Frequently
December 6, 2017
Yep 🙂  It took some experimenting to get that screen shot.  

I just tried a few ways of incorporating the Fn key - no difference.  I would just go ahead and uninstall/reinstall but I have a lot of plugins and associated applications - it wouldn't be any fun to try to track all that down.  I assume I 'would' have to reinstall plugins, is that right?

By the way - I think that second screen shot is the key.  For some reason, PS is convinced I have Shift-F5 assigned to Grow.  I tried the 'Summarize' on the Keyboard shortcuts screen.  No clues there either.
Hannah Nicollet
Community Manager
Community Manager
December 6, 2017
Thanks, Larry. That was clever of you to include the undo menu in the screen capture. Doing some digging regarding problems with Shift+F5, I saw the suggestion of pressing Fn+Shift+F5 (though that was on a Mac). What happens if you press Fn+Shift+F5?

Either way I'll keep looking into this.

Regards,
Hannah
Participating Frequently
December 6, 2017
Hi Hannah.  I captured a screen shot - not sure if that's what you're looking for (the F5 key definitely works - I use it a fair amount).  As you can see in the screen shot, when I hit Shift-F5 the 'grow' command is executed.  I know that because the 'undo' command is 'Undo Grow.'  Just to be clear - I simply made a lasso selection around a small rock and then hit Shift-F5.  Maybe this is just a "reinstall the application" situation.

I

I tried deleting the Shift-F5 shortcut and then reassign 'Edit-Fill' to Shift-F5.  Then I get this:


I tried reassigning Alt-F5 to Grow.  And I still got the same screen as above when trying to assign Shift-F5 to Edit-Fill.  As I mentioned, I tried resetting preferences ('reset preferences on Quit').
Hannah Nicollet
Community Manager
Community Manager
December 6, 2017
Hi Larry,

When you say grow selection you mean that the whole selection grows by a certain number of pixels, correct? I don't mean to be rudimentary, but you do mean grow selection as opposed to add to the selection right (which would be the behavior of the Shift key alone). I just want to rule out the possibility that your F5 key doesn't work.

If it is grow selection, and it's oddly not in the keyboard shortcut panel, could you create a screen capture of the behavior? I'm also looking to see if we have a diagnostic that records keystrokes and response. I'll let you know what I find.

Thanks,
Hannah
Participating Frequently
December 5, 2017