P: Linked Smart Object - Scale Inconsistencies with certain files

We have more information on this issue. Turns out the files have an invalid resolution for Photoshop. The lowest acceptable value is 1, but these files might have something like .525. Photoshop would then treat the image as having a resoltuion of 0, which was causing havoc for any math Photoshop may have to perform (i.e. multiplication and division). We have a fix in the pipeline to address the matter, so you'll be able to reasonably work with these files.

Please note, the files themselves are still an issue, but Photoshop is going to handle them better. The real fix is to address the resolution so that it more approriately matches you workflow and output. Weird but manageble things will happen when working with a file like this;

• enormous size (.525 resolution means each pixel 2 inches)
• relative type may be really small (even at the hightest point settings)

I took a look at the Q.png file and found that it is corrupted in some fashion. When you open it in Photoshop and go to Image Size, it shows up as 300000 x 300000 (which is simply the max allowed, the internal value may be null, infinite, 9999999..., or some other invalid number). This is why when you try to place it it comes up blank, the initial bounding rectangle is empty as there is no valid defined space for the image to occupy. 

I found that I could fix the file by unchecking the Resample option in Image Size, which resets to the correct dimensions (if the box was checked the last time you used Image Size, the numbers will already be reset when you open the dialog), then clicking OK. Once you save the file it is repaired for further use in Photoshop, including propogating into the Linked Smart Objects in your other PSD project files. Clip Studio Paint is likely ignoring some metadata when opening and not including this information when you save. 

I did notice that the current release of Photoshop (23.1 and possily 23.0) is more sensitive to the corruption of this file. The Image Size dialog will freeze when you exit (either OK or Cancel). Prior versions (22.x) do not run into this same issue. Photoshop is still responsive after this, so you can still save and close the file. But the dialog doesn't go away until you close Photoshop. This is sufficient to repair the file thought. 

We are currently looking into how Photoshop can more gracefully handle the bad data in the file without losing any usable information. 

The PNG assets were made by both:
Save As > *.png
Quick Export > *.png

Both of these avenues yeilded the same issue.

It was only until I opened the PNG files in Clip Studio Paint, and saved as over the original, that I was able to import it in to Photoshop as a smart object.

If from Photoshop? (Save/Save As, Export As PNG, Save for Web...?)

Thank you, defnitely a problem and these answers will help us know how to resolve the issue.

Hey Jeffery. An update on my end. I was able to open the PNG files in question in Clip Studio Paint, and Save As over the existing files. I was able to import them into photoshop as smart objects with the expected behavior. Not a great solution, but a temporary work around. Hope this helps illuminate the scope of the issue.

Thank you, much appreciated. Look forward to hearing back

Investigating.

Yes, the PNG assets can be overwritten by multiple users

Are multiple users tied to the google drive? I suspect something has corrupted part of the data in this png file. Haven't isolated it, yet.