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Inspiring
March 24, 2025

P: macOS PS v26.5.0 dynamiclinkmediaserver app is launched when trying to purge Video Cache

  • March 24, 2025
  • 6 replies
  • 1240 views

Hello -

 

I updated my Photoshop to 26.5.0,

and now when I try to purge the "Video Cache" (from drop down menu "Edit"), well

automatically "𝗱𝘆𝗻𝗮𝗺𝗶𝗰𝗹𝗶𝗻𝗸𝗺𝗲𝗱𝗶𝗮𝘀𝗲𝗿𝘃𝗲𝗿.𝗮𝗽𝗽" is launched and seems to not responding.

The only way to close that app is too "force quit".

 

Any idea why and how to avoid this behaviour?

Thx, enjoy your day…

 

 

 

- Dimitri

 

6 replies

Participant
April 23, 2025

Would love to hear from an Adobe expert on this. It's quite a frustrating problem

Sameer K
Community Manager
Community Manager
July 11, 2025

Hey, all! This report got resolved with Photoshop v26.8. Please update to the latest version of Photoshop via the Creative Cloud desktop app. 


Thanks! 

Sameer K

Violet_Embers
Inspiring
April 18, 2025

I also have this issue! I've noticed it since updating Photoshop within the last month.

Participant
April 18, 2025

I am also having the same issue and would love to learn the solution. I'm having a lot of trouble Saving Gifs for Web because it seems I'm unable to purge the video cache

Inspiring
April 13, 2025

Heu @Sameer K 

 

OK, thanks for the following…

enjoy your day.

 

  

- Dimitri

 

Sameer K
Community Manager
Community Manager
April 10, 2025

Hey, @dimitri_cas. Welcome to the Photoshop Community. I'll need more information to help you figure this out. Please share a video of the issue and the system info from Photoshop Help > System info > Copy and paste into a text document > Upload and attach here.

 

I've tried to recreate this as a quick test, but I couldn't get it to behave as reported. Does it behave as mentioned after a specific set of steps? Also, please test and confirm if the issue exists with Photoshop (Beta). You can get Photoshop (beta) from the Creative Cloud > Apps tab > Beta Apps section. 

 

Thanks! 
Sameer K

(Type '@' and type my name to mention me when you reply)

Inspiring
April 11, 2025

Hello @Sameer K 

 

Thanks for your reply.

Please find in attahcment (as requested ) a video of hw it happens.

And hereunder the "System info".

Hmmm… I'm not a big fan to install a ßeta version in a professional environment 😉

 

Adobe Photoshop Version: 26.5.0 20250318.r.16 0a154be arm64 Number of Launches: 4372 Operating System: Mac OS 14.7.5 System architecture: Apple M2 Max, NEON, DOTPROD, HybridCPU(8:4) Physical processor count: 12 Built-in memory: 65536 MB Free memory: 34773 MB Memory available to Photoshop: 62281 MB Memory used by Photoshop: 72 % Crash Handler: Adobe DCX Version: 8.20.0 SAM SDK Version: 12.1.1 ACP.local Status: - SDK Version: 5.3.0 - Core Sync Status: Reachable and compatible - Core Sync Running: 7.4.0.31 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: v5.0.0-beta.11 Adobe Firefly: 3.1.0-release-firefly_3_1_0_main_23269.40635 OpenColorIO version: 2.4.0 C2PA library version: adobe_c2pa/0.14.2 c2pa-rs/0.43.0 NGL Version: 1.40.0.10 Chalkboard: Disabled. Chalkboard Doc Create: Disabled. Precise Color Management for HDR Display: Disabled. Alias Layers: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Disabled. Image tile size: 1028K Image cache levels: 7 Font Preview: Disabled HarfBuzz Version: 8.4.0 TextEngine: Unified Text Engine ======= GPU
Native API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
isGPUAllowed: 1
GPUName: Apple M2 Max
GPUVendor: APPLE
Apple M2 Max UNKNOWN, APPLE
IsNativeGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 51,539 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: (0, 0) -> (2560, 1440) Display scale: 1 Main Display Display Type: SDR Display: 2 Display Bounds: (-3024, 418) -> (0, 2382) Display scale: 2 High DPI Monitor Display Type: HDR ------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start GetSnifferResult

[1 ms]
Start RunAllAPIs

[1 ms]
/Applications/Adobe Photoshop 2025/Adobe Photoshop 2025.app/Contents/MacOS/sniffer -baseTimeMS=1137067 -comment=Photoshop Version: Adobe Photoshop 26.5.0 20250318.r.16 0a154be arm64

[171 ms]
Start sniffer 2025-04-11 06:16:48
# Photoshop Version: Adobe Photoshop 26.5.0 20250318.r.16 0a154be arm64
sniffer -baseTimeMS=1137067 -comment=Photoshop Version: Adobe Photoshop 26.5.0 20250318.r.16 0a154be arm64

{33 ms}
Start platform native
# displays: 2
Display 0
Display: 5
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Display scale: 1
Physical size: (602.074 338.667)
Pixel size: (0.235185 0.235185)
Dynamic range: (0 1)
Attached Device: (DeviceID name=Apple M2 Max index=0)

Display 1
Display: 1
Main: FALSE
Built in: TRUE
Stereo: FALSE
Bounds: (-3,024, 418) -> (0, 2,382)
Dimensions: (3,024 1,964)
Display scale: 2
Physical size: (301.214 195.63)
Pixel size: (0.0996078 0.0996078)
Dynamic range: (0 16)
Attached Device: (DeviceID name=Apple M2 Max index=0)

# devices: 1
Device 0
Name: Apple M2 Max
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: EMBEDDED
# attached displays: 2
5
1
GPU accessible RAM: 51,539 MB
VRAM: 0 MB
Dedicated System RAM: 0 MB
Shared System RAM: 51,539 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native
{137 ms}

{137 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Apple M2 Max
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 51,539 MB
VRAM: 51,539 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Jul 19 2024 22:07:05))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 7,506 GB / s
Compute score: 26,664
Device name string: Apple M2 Max
Device vendor string: Apple
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{170 ms}

Exit code kExitNormal
End sniffer 2025-04-11 06:16:48
[kStatusNormal, kExitNormal]

[171 ms]
Finish RunAllAPIs

[173 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription Serial number: 94070190096185352807 GUIDBucket: Composite Core GPU (comp_core_gpu): off Composite Core Threads (MultithreadedCompositing): off Composite Core UI (CompositingDocumentTabUI): off Composite Core Feature Prefs (CompCoreFeaturePrefs): off Application folder: /Applications/Adobe Photoshop 2025/ Photoshop scratch has async I/O enabled Scratch volume(s): Macintosh HD, 926,4G, 646,5G free Required Plugins folder: /Applications/Adobe Photoshop 2025/Adobe Photoshop 2025.app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop 2025/Plug-ins/ Installed components: dvametadata.framework dvametadata 25.2.0.1 AdobeXMPScript.framework AdobeXMPScript 79.78b7638e6 79.78b7638e6 libdynamic-napi.framework Torq Native local ICUUnicode.framework ICUUnicode 14.2.2.6bc0507 ICUConverter.framework ICUConverter 14.2.2.6bc0507 AdobeCrashReporter.framework AdobeCrashReporter 16.6.0.202408200234_79b4529 boost_system.framework boost_system 1 AdobeACE.framework AdobeACE 6.0.1 79.ed7020902b. dvanet.framework dvanet 25.2.0.1 AdobeOwl.framework AdobeOwl MediaCoreIF.framework MediaCoreIF 25.2.0.1 dvascripting.framework dvascripting 25.2.0.1 dvatemporalxmp.framework dvatemporalxmp 25.2.0.1 dvaappsupport.framework dvaappsupport 25.2.0.1 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 6.1.0 79.b88f22e1. AIDE.framework AIDE 6.3.1 79.1b6aebc6 dynamiclink.framework dynamiclink 25.2.0.1 dvaaccelerate.framework dvaaccelerate 25.2.0.1 dvametadataui.framework dvametadataui 25.2.0.1 AdobeARE.framework AdobeARE AdobePDFPort.framework AdobePDFPort dvaevefactory.framework dvaevefactory 25.2.0.1 dvastorage.framework dvastorage 25.2.0.1 ICUInternationalization.framework ICUInternationalization 14.2.1.6317df5 boost_filesystem.framework boost_filesystem 1 dvaworkspace.framework dvaworkspace 25.2.0.1 AdobeBIB.framework AdobeBIB 4.0.0 79.ed7020902b. AdobeXMPFiles.framework AdobeXMPFiles 79.78b7638e6 79.78b7638e6 AdobeLinguistic.framework 16.0.0.1d87f11 dvaplayer.framework dvaplayer 25.2.0.1 filterport.framework filterport 29.0.0.2 PlugPlugOwl.framework PlugPlugOwl 12.0.0.14 dvaaudiotoolkit.framework dvaaudiotoolkit 25.2.0.1 AdobeAGM.framework AdobeAGM 7.1.0 79.ed7020902b. dvaadameve.framework dvaadameve 25.2.0.1 AdobeSVGRE.framework AdobeSVGRE 9.3.0 "79.020f82ee." AdobePDFL.framework AdobePDFL 17.0.0 79 . 9bd8d90f2 dvavulcansupport.framework dvavulcansupport 25.2.0.1 dvacore.framework dvacore 25.2.0.1 aiport.framework aiport 29.0.0.2 AdobePIP.framework AdobePIP 8.2.0.16 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 6.1.0 79.b88f22e1. dvatransport.framework dvatransport 25.2.0.1 xerces.framework xerces 3.2.3.0 exo.framework exo 25.2.0.1 AdobeXMP.framework AdobeXMPCore 79.78b7638e6 79.78b7638e6 AdobeJP2K.framework AdobeJP2K 4.0.2 79.6111b85 dvaaudiodevice.framework dvaaudiodevice 25.2.0.1 LogSession.framework LogSession 8.2.0.16 PlugPlugExternalObject.framework 12.0.0.14 utest.framework utest 1 AdobeSVGAGM.framework AdobeSVGAGM 4.0.0 79.6336193. dvametadataapi.framework dvametadataapi 25.2.0.1 AdobeBIBUtils.framework AdobeBIBUtils 4.0.0 79.ed7020902b. CloudAILib.framework CloudAILib 29.0.0.2 SPBasic.framework SPBasic 29.0.0.2 dvacaptioning.framework dvacaptioning 25.2.0.1 AdobeCoolType.framework AdobeCoolType 10.0.0x02 79.ed7020902b. boost_regex.framework boost_regex 1 boost_program_options.framework boost_program_options 1 dvamediatypes.framework dvamediatypes 25.2.0.1 AdbePM.framework AdbePM 1 boost_date_time.framework boost_date_time 1 dvauxpui.framework dvauxpui 25.2.0.1 dynamic-torqnative.framework Torq Native local AdobeMPS.framework AdobeMPS 9.0.0.56587 79.a6debab7 dvaui.framework dvaui 25.2.0.1 dvauxphost.framework dvauxphost 25.2.0.1 MacMemory.framework MacMemory 29.0.0.2 boost_thread.framework boost_thread 1 AILib.framework AILib 29.0.0.2 ICUData.framework ICUData 14.2.2.6bc0507 dvamarshal.framework dvamarshal 25.2.0.1 aifm.framework aifm 29.0.0.2 Unified Extensibility Platform uxp-8.1.1-0-d5ce2d1 UPIC 2.6.0 Required plugins: Accented Edges 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 26.5.0, © 2014-2025 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 26.5 © 1993-2025 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 26.5.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 17.2 (2155), Copyright © 2025 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 17.2 (2155), Copyright © 2025 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Clouds 26.5 © 1993-2025 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 26.5.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 26.5 © 2003-2025 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 26.5.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 26.5.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 26.5.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Difference Clouds 26.5 © 1993-2025 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 26.5.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Entropy 26.5 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 26.5 © 2012-2025 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 26.5.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Eye Candy 7 Autolayer Autolayer 7.2.3.173 46761 Copyright © 2019 Exposure Software, LLC - from the file “Alien Skin Eye Candy 7 Autolayer.8li.plugin” Eye Candy 7 Eye Candy 7 7.2.3.173 46761 Copyright (c) 2019 Exposure Software, LLC - from the file “Alien Skin Eye Candy 7 Photoshop.8bf.plugin” FastCore Routines 26.5 © 1990-2025 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 26.5.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 26.5 © 2024-2025 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 26.5, Copyright © 2002-2025 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 26.5.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 26.5.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Ink Outlines 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 26.5 © 2001-2025 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 26.5 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 26.5.0, © 2002-2025 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 26.5.0, © 2002-2025 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 26.5.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 26.5.0, © 2001-2025 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 26.5 © 1993-2025 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 26.5 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 26.5 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 26.5 © 1993-2025 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 26.5 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 26.5.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 26.5 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 26.5 © 1990-2025 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 26.5 © 1990-2025 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 26.5 © 1993-2025 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 26.5.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Parametric Filter 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialFilter.plugin” Patchwork 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 26.5.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 26.5 © 1989-2025 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 26.5 © 1993-2025 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 26.5.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Plaster 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 26.5.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 26.5.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 26.5 © 1989-2025 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Radial Blur 26.5.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 26.5 © 2003-2025 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 26.5 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 26.5 © 2012-2025 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Retouch4me Color Match Retouch4me series - from the file “Retouch4me Color Match.plugin” Ripple 26.5.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 26.5.0, © 1999-2025 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 26.5, © 2002-2025 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” Shear 26.5.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Skewness 26.5 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Smart Blur 26.5.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” SP Substance Suite 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialSuite.plugin” Spatter 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 26.5.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 26.5 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Substance 3D Viewer 0.23.1 © 2024 Adobe. All rights reserved. - from the file “Substance3DViewerForPs.plugin” Sumi-e 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 26.5 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 26.5.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 26.5.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Torn Edges 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 26.5.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Underpainting 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 26.5.0, © 2003-2025 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 26.5 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Water Paper 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 26.5.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 26.5.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 26.5.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 26.5 © 1989-2025 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 26.5.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plugins: Extensis 26.0.5.12041, Copyright © 2025 Celartem, Inc., doing business as Extensis. All rights reserved. - from the file “/Applications/Adobe Photoshop 2025/Plug-ins/Automate/ExtensisFontManagementPS2025.plugin/” Solidify A Solidify A 1.6.2 ©2021 Flaming Pear Software - from the file “/Applications/Adobe Photoshop 2025/Plug-ins/Solidify A.plugin/” Duplicate and Disabled plugins: NONE Plugins that failed to load: NONE Unified Extensibility Platform - Extensions: Home Screen (Loaded) 8.3.0.35 - from the file "Required Folder" CmdN: 1.23.5
UAB: 2.18.0-8 Loaded at: 86 ms - launch time impact: 100 ms ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 30.7.0.0 - from the file "Required Folder" Loaded at: 4070 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 30.24.0.0 - from the file "Required Folder" CC Libraries Panel (Loaded) 4.8.173.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_4_8_173/" CAPTURE: 2.0.41 STOCK: 4.2.6 Loaded at: 1545 ms - launch time impact: 2 ms In app notifications (Loaded) 2.0.25.0 - from the file "Required Folder" Loaded at: 89 ms - launch time impact: 0 ms Shadowify 2 (Loaded) 1.0.2.0 - from the file "Plugin Marketplace" Loaded at: 1563 ms - launch time impact: 0 ms PiXimperfect Compositing (Loaded) 1.3.8.0 - from the file "Plugin Marketplace" Loaded at: 1564 ms - launch time impact: 92 ms Color Theory Pro (Prepared) 1.9.0.0 - from the file "Plugin Marketplace" Content Credentials (Loaded) 0.51.4.0 - from the file "Required Folder" Loaded at: 2221 ms - launch time impact: 128 ms Parametric Filter (Prepared) 1.0.0.0 - from the file "Required Folder" Photoshop Adjustments Panel (Loaded) 2.3.4.0 - from the file "Required Folder" Loaded at: 4070 ms - launch time impact: 0 ms Photoshop UXP Export-As (Prepared) 5.12.1.0 - from the file "Required Folder" Photoshop In App Messaging (Loaded) 4.5.4.0 - from the file "Required Folder" Loaded at: 4070 ms - launch time impact: 0 ms Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder" Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Share Panel (Prepared) 1.0.12.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder" Substance 3D Viewer Plugin for Photoshop (Prepared) 1.0.0.0 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.substance-3d.viewer.ps/" IC popup message (Loaded) 1.0.0.0 Loaded at: 2211 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 2211 ms - launch time impact: 0 ms Discover Panel (Loaded) 2502.118.0.9 - from the file "Required Folder" Loaded at: 4071 ms - launch time impact: 12 ms Neural Filters (Registered) 1.15.0.102 - from the file "Required Folder" Scan time: 1 ms - entries: 48 Installed TWAIN devices: NONE

Sameer K
Community Manager
Community Manager
April 11, 2025

Thanks for adding the video. You're working on macOS 14.7.5, please check if the issue exists after you update the macOS and let me know how it goes.

 

In the meantime, I have shared the thread with my team to help me verify this. 

 

Thanks! 

Sameer K

Participant
March 24, 2025

When I edit a movie in Photoshop dynamiclinkmediaserver crashes. How do I solve this?

 

MacOS 15.3.2

Photoshop 26.4.1

 

Thanks, Bill

nikunj.m
Legend
March 24, 2025

Hi, thanks for reaching out, and we're sorry about the trouble! Please go to the Help menu in Photoshop, then System info and copy the text. You can either paste the text here as a reply or in a text file and share the file with us. 

To start, you can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/4l0RE9a

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/422geOl

 

Let us know how it goes!

Thanks,
Nikunj