P: Mouse cursor glitching over layers panel

As Matthias mentioned,  Quicktime Screen Capture doesn't show the flickering cursor (flashing between the hand and arrow). The drag rate over the layer palette is roughly 25% of normal speed UNLESS the file is behind the palette or you're working in full screen mode on a single monitor.

I have almost the same macbook as Aaron, only my cpu is an i7 2.8Ghz. I‘ve connected a 27 "Eizo monitor on the HDMI port and a 24" Dell monitor on the Thunderbolt port for working. I use Macbook screen only for emails, safari, etc.


I‘ve tried to make a screen-capture with quicktime but you couldn‘t see it realy good on the video. I‘ll try another tool for that.


By the way: Does anyone also have problems with Bluetooth? It often doesn‘t work on my macbook („not available“) and it seems, that this problem only appears, if the additional monitors are connected.

I'm trying on a High Sierra system with many floating documents on a dual monitor system. Still can't reproduce, sadly. Would it be possible to get a video of your entire screen to see what you're seeing? Might give us some more clues.

Good clues. Let me see if I can reproduce on a similar system here.

Mine has the same card.

MacBook Pro  (Retina, 15-inch, Mid 2015)
Processor  2.5 GHz Intel Core i7
Memory  16GB 1600 MHz DDR3
Graphics  AMD Radeon R9 M370Z 2GB

I have two additional monitors connected via Thunderbolt and a third using the HDMI output. My workflow is far too complex to use only the Macbook's Retina display. Day to day, I use the laptop display for miscellaneous apps like email or a browser window and about the only time I'm on a single display is during a meeting or giving a presentation where I connect to a remote projector.

I found out that the problems disappear if I do not connect an external monitor. Is that the same with you? Which graphics card is installed in your Macbooks? I've got the AMD Radeon R9 M370X 2 GB.

Yes, i also recognized, that it stops, when the layers palette is placed within the image frame area but I'm working on three Screens (Macbook Pro, 27",24"), so that (or working in "Application Frame") is no "solution" for me.

I've had a long chat with Adobe but none of their suggestions fixed the problem. I've also re-installed the 2017 Photoshop CC version and its the same problem there.

Since High Sierra (I skipped Sierra) I've e problem in InDesign too. The Curso is a bit slower and feels some kind of sluggish (I don't know, if thats the right word, I'm a german dumbass :D)

Thats very annoying at all ...

Hi Aaron, yes that's all true. It began when I upgraded to Sierra.
I need to run several screens too when editing in Photoshop.
With the cursor size workaround it also seems to work with the cursor at minimum size.
Still not ideal but might be better for you than the large cursor?
Perhaps Adobe and Apple need to confer to sort this problem out.
Very frustrating and slowing down my workflow as well!

I'm having the same problem but the problem occurs in both Photoshop 2017 (18.1.1) and 2018 (19.0.0) after the upgrade to High Sierra 10.13.1. The cursor size may help a bit but, because the workaround OS-based, you have to deal with a large cursor in every app.  

I can confirm that working in fullscreen mode on a single monitor eliminates the problem however doing so drastically slows down my workflow (there's a reason I run four displays).

I'm not able to reproduce this. Could you post a video of what you're seeing as well as your accessibility settings for cursor size when it's happening?