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A
Autie1876
Participant
August 19, 2021

P: Neural Filters - not working - "we've temporarily disable filter because of an error"

  • August 19, 2021
  • 121 replies
  • 68360 views

Now there is a new problem with the colorize filter since installing the latest version of PS.

Before with the older version the filter would not download and someone came up with

a fix that involved removing the files that had the word colorize in it and then it downloaded fine(thank you)

Now I can get the filter to colorize ok,but when I try to click on image to modifiy the color in certain areas, PS puts up a message saying the filter has been temporarily disabled. Is this happening for others? If so does Adobe not check these things before releasing an update, this is the second update in a row to have problems with the colorize neural filter! I'm betting this is the most used neural filter and yet it has the most issues.

 

PS-72397

    121 replies

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    L
    Lgregory
    Participant
    November 29, 2021

    I did that two weeks ago when it was suggested somewhere (This is one LONG thread) and it worked. I tried again yesterday with GPU on after the newest update - 23.0.2 - with the old error. It again worked when I disabled the GPU.

    D
    davids75404240
    Inspiring
    November 29, 2021

    I have OpenCL selected..  I tried increasing the number of cache levels to 6 and changed the cache size to 1028.  Same problem.  I am going to reset them back to 4 and 1024.  I also change the History Levels to 25 from 50.  No change.  

    P
    picmender
    Known Participant
    November 29, 2021

    Yep me too, i tried your suggestion but it didnt work for me either.

    B
    Beat_CH
    Participant
    November 29, 2021

    Sorry, forget my last posting. I made a mistake, I still having the same problems

    B
    Beat_CH
    Participant
    November 29, 2021

    Turn GPU on, go to advanced settings and select "use OpenCL". Then it works (at least on my PC)

    Kukurykus
    Kukurykus
    Legend
    November 29, 2021

    It's going to impact other features where GPU turned on is needed.

      P
      picmender
      Known Participant
      November 29, 2021

      Having read the above i have also tried it with the GPU turned off and is seems to work fine, however as a relative beginner to photoshop what are the implications if you leave it turned off, will it make a big difference?

        douglash81336728
        douglash81336728
        Participant
        November 28, 2021

        UPDATE- Turned off the GPU as was reported above. WOrked perfect. So it is a GPU error.

          douglash81336728
          douglash81336728
          Participant
          November 28, 2021

          Still getting the error. I'm running 23.0.2

          D
          davids75404240
          Inspiring
          November 28, 2021

          I ran one more test.  This time I opened photoshop, opened the picture and resized the image from 64 Meg to 364 KB.  The filter still failed.  I noticed that when I cancelled the filter, it left the filter window half open and did not reposition the picture in the main photoshop frame. 

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