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A
Autie1876
Participant
August 19, 2021

P: Neural Filters - not working - "we've temporarily disable filter because of an error"

  • August 19, 2021
  • 121 replies
  • 68271 views

Now there is a new problem with the colorize filter since installing the latest version of PS.

Before with the older version the filter would not download and someone came up with

a fix that involved removing the files that had the word colorize in it and then it downloaded fine(thank you)

Now I can get the filter to colorize ok,but when I try to click on image to modifiy the color in certain areas, PS puts up a message saying the filter has been temporarily disabled. Is this happening for others? If so does Adobe not check these things before releasing an update, this is the second update in a row to have problems with the colorize neural filter! I'm betting this is the most used neural filter and yet it has the most issues.

 

PS-72397

    121 replies

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    A
    Adi5D8E
    Participant
    November 22, 2021

    The neural filters are still broken, specifically the landscape mixer, whenever I try to use it it gives an error "we've temporarily disabled this filter because of an error," and it causes my photoshop to break to where I have to restart, and I am on the latest version of photoshop where this bug was said to be fixed. What should I do?

    B
    Beat_CH
    Participant
    November 22, 2021

    I have the same problems

      A
      Adi5D8E
      Participant
      November 19, 2021

      Whenever I try to use the landscape mixer in the neural filters, after selecting a filter it says "processing on device" at the bottom, then it lags once it's near complete, and then it says "we've temporarily disabled this fitler because of an error," and it glitches my photoshop where the filter overlay is stuck on my screen, which forces me to restart photoshop completely. I am on photoshop v 23.0.1.

      wagnerm25
      wagnerm25
      Inspiring
      November 18, 2021

      Updated to 23.0.1 and still not working 

       

       

        C
        Colin21805404bmgt
        Participant
        November 17, 2021

        This is still occurring for me in 23.0.1. Unable to use smart portrait.

        D
        davids75404240
        Inspiring
        November 17, 2021

        The only thing I have been able to do successfully is turn off the GPU.  Clearly Adobe has a problem with the code they are running in the GPU.  I am waiting for a fix or a clear  definition of how to set up the GPU to avoid this problem.  

        M
        missvictoria87
        Participant
        November 17, 2021

        Just tried that too but didn't work for me. 

        M
        missvictoria87
        Participant
        November 17, 2021

        Updated to 23.0.1 and still not working 

        D
        davids75404240
        Inspiring
        November 14, 2021

        Rosa, thanks for the suggestion.  Smart Objects did not work in the past but to be sure, I just tried it again.  I duplicated the background layer and made the new lay a smart object.  The Landscape Neural Filter still failed.  I appreciate the suggestion. 

        RosaPerry
        RosaPerry
        Inspiring
        November 14, 2021

        I get this same error message in Neural Filters, mainly when I use the Landscape Mixer, Style Transfer and Color Transfer. 

        I've found a workaround for me, and that is to change the layer I'm using into a smart object, then use that smart object layer in Neural Filters. The Neural Filters then work correctly.
        So as long as my layer is a smart object, the Neural Filters work for me. Does this work for you?

        Rosa
        D
        davids75404240
        Inspiring
        November 13, 2021

        I opened Photoshop, opened a picture, duplicated the picture in the layers panel, opened the Landscape Neural Filter and clicked on the winter picture. The processing bar started indicating that it was processing on this device, ran a awhile, then ended with a message "We've temporarily disabled this filter because of an error". Not exactly descriptive. I have seen other threads about this error but never a solution. I am running Windows 10 fully up to date. My graphics processor is a NVIDIA GeForce MX250 and is enabled in Photoshop. Both photoshop.exe and adobe spaces helper.exe are recognized by the GPU. I previously deleted the file PluginData with the same results. Photoshop is fully updated .

         

         

        I tried shutting off the GPU and the above problem was resolved. However, I use the GPU in other photoshop tools so I cannot leave it off. Guess the Landscape Filter is of no value until I receive a fix or guidance from Adobe. 

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