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Konstantin Kosov
Participating Frequently
October 20, 2020

P: New Neural filters don't work - Photoshop 22.x

  • October 20, 2020
  • 82 replies
  • 14346 views

I have installed Photoshop on 2 competer.
1. i7-8700/32Gb/SSD/Quadro P620 (2x monitors FullHD)
2. i9-9900/64Gb/SSD m.2/RTX2070Super (2x monitors 2k)

On 1 computer all work normally.
On 2 computer all neural filters don't work.

Screenshot:
https://drive.google.com/file/d/1idzCi86M31Dy6OLhmru5MMdgSutOGDkD/view?usp=sharing

This topic has been closed for replies.

82 replies

May 3, 2021

I can't even download them...

Inspiring
May 3, 2021

I'm on the last update of PS and the neural filters aren't working properly :s

April 14, 2021

Yet another new version (22.3.1) that doesn't work.

Inspiring
April 12, 2021

It's April 2021 and I still can't download Neural Filters, I have deleted and renamed the filter folder...nothing, I've logged out, I've deleted Photoshop, I've done everything I have seen as solution and still can't use Neural Filters. 

Participating Frequently
March 25, 2021

I was able to get mine working. On my laptop, I am logged in with a Microsoft account, I think that may have something to do with a permissions issue on the folders Adobe uses. Anyway,

>>Downloaded the filters on my work laptop where I have full admin and the same version of PS 22.3.

>>Copied this folder from my work lapmargin: 0;">>>With PS closed, copied the folder into the same location on the other laptop

>>Unzipped the the contents of PlugInData.zip that I got from another Adobe forum into the PluginData folder and now, it's working.

I can't find the original post that had the zip file but I reloaded it here. It contains a manifest.json file and a TOUR_DONE.lskey file. PluginData.zip

Inspiring
March 22, 2021

my neural filter skin smoothing says no faces detected try deleting the files suggested and tried updating to newest Photoshop but neural filter says it can't detect any faces in my picture. 

Participating Frequently
March 21, 2021

@gordon_greaves I'm pretty sure it's a permissions issue where the filters are writing to. I've no problem with downloading these on my work laptop where I have administrative control or any other computer I have admin and am NOT signed into Windows with a Microsoft account.

March 21, 2021

Had an Adobe tech remote into my system Friday and try a lot of things. Ended up saying "It's a bug - get back to you after the weekend".

So now we wait, but at least they have seen it in action (or lack of it 🙂 )

Participating Frequently
March 21, 2021

Neural filters won't download. Click to download, it blinks, says it is downloading, but sits at 0% endlessly. Tried all of the 'fixes' I could find. No point in listing all of my computer's stats because from the comments abound, no one system is the same. Not a system issue.

March 11, 2021

22.3 doesn't work, either