P: New Printer. Photoshop consistently crashes when trying to print due to old printer information.
Had to get a new printer recently and I am now getting constant crashes when trying to print old PSD files (hundreds that I might need to print at any given time).
What I have done:
Removed all old printer drivers.
Ensured all current printer drivers are up to date.
Completly uninstalled and reinstalled Photoshop (all old versions etc are nuked)
Updated to latest Photoshop (23.2.1)
This is what happens upon opening Photoshop for the first time after install:
Open Photoshop
Open existing PSD file.
Print.
Get warning that says "The saved printer information is an incompatible version. It has been set to default values"
Press OK.
Get second warning that says: "The saved printer information is an incompatible version is not compatible with this version of Photoshop, or the saved printer is no longer available. You will need to check your printer settings before printing."
Press OK.
Get to the Photoshop Print Settings Dialog and make the correct changes, print, save and be happy.
Now if I open another PSD from my old printer, Photshop will crash every single time.
Now I have to delete my preferences and then I can print one more file. For what I pay for this software this beyond unacceptable.
I have deleted preferences.
I have held down the space bar when printing.
I have uninstalled/reinstalled all drivers and software.
What am I missing? I am fine with having to reset my printer information when printing an old file.
I am not fine with having to reset preferences EVERY SINGLE TIME to just print a file.
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