P: New user interface lacks contrast and many usability cues, lots of other problems

Hey Kris, I'm still following through my email thread... but by Jove, can't afford to lose much more time. I've got some work to do before Christmas, "art-style" (the most time consuming. Yeah, I know about the monitors, that's a lot of expensive, calibrated real estate, but almost essential for final post-processing, when you get rid of every spot and such. The only drawback is losing your pointer somewhere. 🙂

Aww, don't go; we will really miss hearing more about your precious 30 inch monitors. Did you say you have TWO of them? Wow! Are they shiny?

Hello Chris, David and David from Adobe,

May I respectfully ask why a number of posts were deleted last night? I understand that this is Adobe's right as this is a private website, maintained by Adobe to help customers. But it would be nice if we had a way to consult the contents of the deleted entries, as is done on some other discussion groups, unless of course they're downright offensive.

I have a reasonable idea about what was in them through my emails, but I can't be sure. From what I can see, most of us are very loyal Adobe customers. I for one have been a Photoshop fan for twenty-five years. Strangely, we possibly care more about the product than you do. We are your bread and butter, pros that know quite a lot about UI and ease of use. Please use your right of deleting entries as rarely as possible. Once again, you may have been right, I'm not sure.

MY LAST WORD ABOUT THE UI
I'm making myself a promise: this will be my very last entry in this thread.

I'm not sure at all that Adobe on one side, and us on the other, really understand each other. Consider the following points:
• You absolutely MUST roll back that horrendous interface. No way around it, it's a huge, terrible, disconnected mistake.
• You should integrate with OS X and Windows. You've chosen otherwise, we can live with it even if we don't like it... as long as it is usable, which it is not right now.
• You've mentioned "touch-friendly". I don't know for sure, but I'm ready to bet that most of us are not interested. Don't demolish the UI for THAT. See, the one that gets too near my 30 in monitors immediately gets a warning! Don't touch to my beautiful, glare-free monitors! So you may have such a problem, but so sorry it is none of our concern.
• Don't go halfway, it's too late for that: roll back the entire interface, whatever the cost. If you choose not to, we will do it for you as many of us have already done including me, by installing a previous version, either 16.0.1 (my case) or 15.

This is no laughing matter. I could not stretch the point too much: you have absolutely no choice. If you choose to keep even part of this horrible UI, the furore of your customers will deafen you.

Nobody wants you to go down in the History books as having created the worst interface ever. Back to work now, I've lost too much time already. And with 16.0.1 installed on my Mac Pro, the smile is back in my face.

My post on the same topic was also deleted.

apparently Adobe likes the fortress. They deleted my post on the business case for ruining the interface. So be it. I'm responding with a cancellation of the Creative Cloud Annual Subscription for my business.

Thanks, I did not mean the OS bug obviously, what I meant is, how long will it take to fix the liquify bug and how long will it take to bring the UI back to a workable design.
Andi

No, we do not have a timeframe for Apple's OS bug fixes.

Robert and Jared, I'm in awe. This is tremendous work, it sizes up perfectly the nature of the beast.

Plus, the rounded corner buttons are wildly inconsistent. Select "New..." and you get the strange new interface buttons, but select "Open..." and you get the old familiar OS-based open dialog.

The first graphic also indicates why the new rounded corner buttons are bad. Despite looking straight up ugly, they have a smaller clickable surface area and require greater accuracy, as their hitbox is obscured with arbitrary UI embellishments.