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BTA-1138
Inspiring
November 5, 2017

P: Not default program for PSD files (macOS)

  • November 5, 2017
  • 19 replies
  • 597 views

I noticed that when I do not have Photoshop CC 2018 open already, I get an error when trying to open PSD files. It says that this file cannot be opened in Photoshop 2017. But that version has been uninstalled after the 2018 version was installed. I check the "Get Info" panel, and the default program for all my PSD files is PS 2017 with a generic icon. When I try to select PS 2018 from the drop down menu, it doesn't take and reverts back to 2017. I also notice that once I have PS 2018 open, and I am able to open a PSD file, there is no PS icon in the file name bar like usual. It's a blank document icon. I imagine this is related to the 2017 default app error. Please fix!

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    19 replies

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    F
    FeedbackCommunityMember
    Inspiring
    January 27, 2018
    Is Photoshop in the "Open with"  list? My problem has Photoshop disappearing from  10.13.3 Get Info > Open with list, leaving Preview as the default.
    T
    tobylong
    Known Participant
    January 26, 2018


    Hello, I can't seem to get Photohop cc 2018 to be recognised under High Sierra as the default application for opening image files. Even after get info and change all applied. Any help appreciated.
    alanterra
    alanterra
    Inspiring
    January 25, 2018
    Thank you Thorsten. I hadn't quite figured out why PS CC 2017 was launching when it shouldn't. Your fix worked. (PS 2018 v. 19.1 on MacOS 10.13.2)

    Oops -- I then found that PS crashed every time I opened it. I reverted it!
    F
    FeedbackCommunityMember
    Inspiring
    January 25, 2018
    I have questions about  this workaround as well. Maybe one or two times it was normal, but then Photoshop CC 2018 crashed and had to be reinstalled.
    F
    FeedbackCommunityMember
    Inspiring
    January 3, 2018
    It's been two months, and still this issue exists. I'd rather not go through a workaround (but thank you for the suggestion Thorsten), but rather have this issue fixed by Adobe themselves. It's been a while, the holidays are over, shouldn't this be taken care of?
    F
    FeedbackCommunityMember
    Inspiring
    November 25, 2017
    Your instructions work.

    Since I'm not sure all Mac users have experience editing the info.plist or even plists in general, I tried your advice and make a screenshot guide for those who are not familiar with this.

    https://forums.adobe.com/thread/2416783
    F
    FeedbackCommunityMember
    Inspiring
    November 23, 2017
    Wrong settings in the info.plist from adobe PhotoShop.

    Right klick on Adobe Photoshop CC 2018  > Show Package Contents.
    Open the info.plist inside the Contents Folder in TextWrangel.

    Delete the following lines 31-34

    <key>LSItemContentTypes</key>
    <array>
    <string>com.adobe.photoshop-image</string>
    </array>

    Save the document.

    Please open the terminal and type a
    touch /Applications/Adobe\ Photoshop\ CC\ 2018/Adobe\ Photoshop\ CC\ 2018.app
    or
    touch (and drag & dropping the Photoshop Application into the terminal Window)

    Last step: sign out the user and sign in again
    B
    BTA-1138Author
    Inspiring
    November 6, 2017
    Yes, macOS Sierra 10.12.6
    Pete.Green
    Community Manager
    Pete.GreenCommunity Manager
    November 6, 2017
    Hi Brandon,

    Thanks for the report of the trouble setting Photoshop CC 2018 as the default application for opening PSD, We are aware of this one and working on a fix. 

    For now, the workaround as you've discovered, is to have Photoshop open before you double-click on the PSD file, or drag the PSD onto the Photoshop icon on your Dock. 

    Just to be sure -- are you on MacOS?

    Regards
    Pete
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