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Participant
November 3, 2024

P: (Oct) Photoshop Generative Fill Error This feature is not available in your region at this time.

  • November 3, 2024
  • 126 replies
  • 16423 views

Hi, i cant use generative fill, but yesterday it was woking without this error message, can anyone help?

126 replies

Participating Frequently
October 20, 2025

I bought a plan that included this feature. And then at some point, today, this feature became unavailable. What is this???

Participating Frequently
October 20, 2025

Same problem as of today, Netherlands. 
this feature is not available in your region at this moment. 

Participant
October 20, 2025
Funzione AI generativa non disponibile nella mia regione da oggi. Errore da correggere
Participant
October 20, 2025

Sto riscontrando lo stesso problema sul mio Macbook pro 2016, provato anche a riavviare photoshop e macbook stesso, ma niente.

Known Participant
October 20, 2025

woke up this m orning to start work i needed to use generative fill now sufdenly all versions of my photshop are saying this feature is not available in your region at this time has been working fine never had this before. really need this feature as very busy with a project

Participant
October 20, 2025

I have the same issue!!

 

Known Participant
October 20, 2025

now any generative fill and firefly arnt working!!!!

Participating Frequently
October 20, 2025

Same here in hungary, none of the subscription works, not in any computer/wifi, nor on the online adobe express are working. Same message, even without firewall: Not avaliable in your region. And I can't even check my generative fill credits. Wierd. And not working on any previous version too.

Participant
October 20, 2025

Hello from malaysia here. 
Me too encountered this issue today, but the message was different.
Is generative taken away from malaysia or is a bug?

Known Participant
October 20, 2025

What's the deal here? Been working with the AI conceptual task bar this morning and then suddenly after several months this appears.

 

C'mon Adobe...

Mike

 

 

 

 

Participant
October 20, 2025

I am in Hong Kong... also have the same problems.. suddenly 

gabriel_adam_henkel
Participant
October 20, 2025

Slovakia (Europe) have the same issue. 😕😕

Participant
October 20, 2025

everyone in the same team as me are getting the "not availible in your region" error. Were in South Africa

Participating Frequently
October 20, 2025

Still no generative functionality within Photoshop for me. It's been days now.

 

I'm getting a new error message I've not seen before:

Firefly v. 1 does not work either.

I've tried adding a Photoshop exception to the Firewall but nothing has changed.

I couldn't seem to get Photoshop web working at all, so can't test functionality there. As of the 20th of October there is still zero AI / generative functionality in the desktop Photoshop.

We seem to have a Teams license. I will try reaching out to my IT department too.