Participant

P: (Oct) Photoshop iPad v6.6.1 crashes on iPad OS 17.7.10

Forum|Forum|4 months ago
October 8, 2025
44 replies
1689 views

Photoshop crashes after launch start. I use this for work and have already lost out on a lot of wage because of this! I've tried all updates restarts, I have enough storage and latest iPad update too. Ive heard this happened before and took a few weeks to fix. All my clients work is on this so I can't afford to not be able to use it.

ipad 10.5

ios 17.7.10

iPadOS

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Zealous_kid3761

Participant

Same for me too.

S

Stellar_Glimmer3872

Participant

@Anshul_Saini Here are a few from my iPad.

https://www.dropbox.com/scl/fo/4mvxfzx7f8wzko05pav1v/AP5G2pmjw4ebp0ibEUOSy0g?rlkey=8fq6qeuh0wh4qr8w1amc9gxe0&st=zw934zya&dl=0

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maria5ED1

Participating Frequently

@Anshul_Saini

Here's my crash log

Ipad 7th generation

iPadOS 18.7.1

Anshul_Saini

Community Manager

Hi everyone,

The product team is investigating this crash. To help us connect your reports with our internal crash data, please share iPad logs: We got the required logs.
~~• Go to Settings > Privacy & Security > Analytics & Improvements > Analytics Data.~~
~~• Find files starting with “Photoshop” or “PS” near the crash time. (Adobe Photoshop-YYYY-MM-DD-ABCDEF.ips)~~
~~• Tap one of the entries, then use the Share icon (top-right) to save the file.~~
~~• Upload to Google Drive (or similar) and share the link here.~~

The more logs we receive, the faster the team can validate and resolve.

Best,

Anshul Saini

thomasw33682944

Participant

Just confirming I have the same issue iPad Pro (12.9-inch) (2nd generation) at iPadOS 17.7.10 (21H450)

Anshul_Saini

Community Manager

Updating status

Anshul_Saini

Community Manager

HI Everyone,

Thanks for raising this, @georginaw31242245, and others who confirmed.
• I have not been able to reproduce the crash on my own test devices, but I have logged a ticket and asked the product team to investigate further.
• We will use this thread to share updates as the team progresses.
• Please continue sharing your device model, iPadOS version, and any crash behavior details, as it helps engineering validate patterns.

Best,

Anshul Saini

M

maria5ED1

Participating Frequently

@Sameer K ...same issue AGAIN! Please help!

IPAD 7TH GENERATION

iPadOS 18.7.1

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danicajuarez

Participant

Yes! this is the exact problem ive been having aswell, it started almost like two days ago and I think i have the same model of ipad as you.