Thanks everyone for leading me to this previous thread! I will wait patiently while the issue is fixed (and in the meantime hold down "I" to get the eyedropper.)

Translate

I

IPWebster

Inspiring

Hi folks! Normally while using the gradient tool I can hit the option key to bring up the eyedropper and select a color. In this latest upgrade it seems to have disappeared. Still works with the bucket tool and the brush tool, but alas, gradient is left out. I’m using a slightly slower workaround and it's driving me nuts. Is there a way I can fix this myself? I don’t believe I can change a sub-tool option in ‘keyboard shortcuts.’ But maybe I’m wrong.

Thanks for any suggestions or help,

Best, Ian

Mac OS 12.6
PS 24.1.0

Translate

Kevin Stohlmeyer

Community Expert

See https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-option-key-not-working-in-with-gradient-tool/idi-p/13415078

Translate

gener7

Community Expert

Ok, I do see the Opt/Gradient Tool bug on my end now. A post reported it as the Move and Marquee Tools where the Opt-Color Picker isn't supposed to work.

Translate

W

wesstraub

Participant

App version 24.1

Mac OS 12.5.1

As soon as I upgraded to latest version of Photoshop, the Option Modifier Key, which always brought up the Eyedropper tool, has stopped working on many tools including the Move and the Marquee tool.

Is this a bug or has it been changed? Hopefully just a bug...

Translate

TheDigitalDog

Inspiring

Known bug.

Translate

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

ARTillery

Participant

@Ranjisha Sengupta Reseting the tool didn't work, here is the system info https://shared-assets.adobe.com/link/b666b98e-91e6-4e82-7a02-040e784e585a
Thank you!

Translate

omerl92975443

Participant

i used to pick the color while using Gradient Tool by clicking and holding the ALT key. now it doesnt work...

with the brush and bucket tool it works as usual, however with the gradient tool it doesnt

does anybody know what is it?

thanx!

Translate

K

Kaokao27587702mb4p

Participant

更新后的alt键只能在画笔工具模式进行吸色，油漆桶和渐变工具模式下都丢失了原本该有的功能。我不确定这是否是bug，但是对我的使用体验带来了非常糟糕的感受！

Translate

Kevin Stohlmeyer

Community Expert

The issue with the eyedropper with the Gradient tool is a known issue on both Mac and Windows versions and a solution is being worked on.

https://community.adobe.com/t5/photoshop-ecosystem-bugs/option-key-not-working-in-with-gradient-tool/idi-p/13415078

Translate

ClaudiaR99

Community Manager

I was able to reproduce this issue. Thank you for bringing it up to our attention.

We'll advise as soon as it's fixed.

Translate

ARTillery

Participant

Photoshop 24.1
Was used to pick colors holding alt key while on different tools, now gradient tool does nothing when holding alt key, not sure if it is a bug or something was changed with the last update.

{Title edited by Moderator}

Translate

Ranjisha Sengupta

Legend

Hi there,

Thanks for reaching out.

We can reciprocate this in Windows 10. Have you any troubleshooting steps?

Try to reset the Gradient Tool and your preferences as a test.

You can try to reset the preferences of Photoshop using the steps mentioned here: https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences.

Please back up your settings prior to resetting the preferences.

You can check https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences.

Could you please share the system info of Photoshop from Help > System info > Copy & paste into a text document > upload to Creative Cloud files (https://assets.adobe.com/files) and share with us?

Let us know how it goes.

Regards,

Ranjisha

Translate

TheDigitalDog

Inspiring