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Participating Frequently
August 20, 2020

P: Pen Tablet & Windows Ink

  • August 20, 2020
  • 104 replies
  • 7168 views

Hello everybody.

With the latest Photoshop update (21.2.2), the fix we had  to get the pressure sensitivity back with the PSUserConfig.txt fix is no longer working.

This fix was necessary to work properly with a Pen Stylus on Windows, without using the Windows Ink features.

We are used to turn of  Windows Ink systematicaly when using a Pen Tablet because it causes a lot of issues. (Wacom and other brands)

 

Why Windows Ink is not suitable 

Windows Ink ON :

 

1-There is a 1 second delay with every new clic and drag before the cursor catches up with the stylus. It happens when dragging a window, using a slider to adjust a value (in photoshop or any other app), resizing a layer, and even when drawing. So the begining of each new stroke will freeze for 1 sec before catching up to the movement of the stylus. You can imagine the hell it can be when hatching, or doing fast repetitive movements/adjustements.

 

2-Certain applications, like Chrome for exemple, don't respond to the stylus for certain things. You can't move the chrome window around at all when windows ink is enabled. You can't drag and drop email in your inbox from one tab to another, some clics and double clics aren't registered at all ...etc.

 

3-Windows Pen & Stylus fonctionnalites are working against a fluid use of a Stylus. Especially the infamous "Press and hold" setting, that needs to be disabled systematically if you don't want this "mouse freezing blue circle of death" to appear each time you stop moving your hand for more than half of a second. (I suspect this functionnality to be responsible for the lag before each new stroke, even when you have it turned off)

 

4-Just while typing this post, I've discoverd a new issue. With Windows Ink enabled, it is impossible to select text by dragging over it with the stylus. I had to drop it and use my mouse each time I wanted to edit a sentence.

 

 Windows Ink OFF:

 

1-Everything works perfectly.

2-Pressure sensitivity in Photoshop is gone, and need to be reactivated with PSUserConfig.

 

These are all the reasons (I can think of right now) why we have no choice but to disable Windows Ink, and use the WinTab alternative to get the pressure sensitivity back in Photoshop.

 

I hope you now understand why enabling Windows Ink is not a solution.

We had a solution, please do not take it away from us.

I'm assuming that everyone would love to use regular settings, and not to have to tamper with this kind of work around, but unfortunatly that is not possible.

 

Again, using WinTab is not a choice, it is essential for any serious workflow.

 

I'm currently paying for the full Adobe suite, and not being able to work properly is a big issue right now. Not knowing when this will be resolved is very worrisome.

 

PS: "Windows Ink" or "Pen and Touch" drivers on Windows, are currently pushing for touch and tablet functionnalities. These are cumbersome and unfit for any professional Stylus use.

104 replies

Participating Frequently
August 27, 2020
Thanks a lot, Chad, I am looking forward to it.

I have re-installed 21.2.0 and I am waiting for a fix for this before updating further.
Participating Frequently
August 27, 2020
Hello Chad, thank you for your answer.

I get why Adobe want's to move forward from WinTab, but Windows Ink is not the solution you should rely on really. It's breaking to many things inside and outside of Adobe products and other professionals applications for Pen Tablet users.

I'm reading a lot about Wacom users, but it is true for every other brand out there.
I know entire studios equiped with dozens of Huion's pen display tablets for their artists.
I'm also using one right now, and all of the issues are alike.
(also, Huion driver doesn't allow to customize settings per app, so windows ink is either ON for everything, or OFF for everthing)
Nobody wants to be slowed down and bugged by all of the infuriating "features" of windows ink during their work hours.

Thank you for hearing us, looking forward for the fix.
August 27, 2020
Great ! I hope we'll get an update soon.


AxelMatt
Community Expert
Community Expert
August 27, 2020
That good news. Thank's Chad.
I'll hope that a solution will found soon.
My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
Wazza999
Inspiring
August 27, 2020
Thanks Chad. I think I speak for everyone when I say we look forward to a solution for this. Much appreciated.
chad.rolfs
Participating Frequently
August 26, 2020
We're working on fixing this.  Really sorry for the breakage of this in 21.2.2.
Inspiring
August 26, 2020
Windows INK is not good enough but I've been forced to use it. Until even that didn't work.

I installed the latest PS update yesterday (21.2.2) and surprise surprise, nothing but issues. No pen pressure, crashing on file open, ,slow, freezing . I reinstall everything twice including drivers...no change. A day later after constant crashes and loss of pen pressure, I realize the cause. Uninstall latest version, then install the oldest version in the cloud (20.0.10). finally back to work... thanks for nothing Adobe
JJMack
Community Expert
Community Expert
August 25, 2020
That Pen as mouse setting does not help  Clone Stamp Brush tracking works with my mouse it does not work with my Pen.

Un-check Show visual effects and show cursors doe nor stop Windows from showing Alt Ctrl Shift Win when the pen is near the tablet Windows Pen Feedback ???
Microsoft Pen do not have keyboard keys.  You do not show the when I use my mouse do not show the when I use my pen
JJMack
Participating Frequently
August 25, 2020
Windows Ink is a unstable thing, and it is broken on many levels. It was never intended for a professionnal use.
It is only an attempt to support touch features natively in Windows for Tablet users.

Even on Microsoft's own hardwares, like a surface 7, the pen support is really not great. It feels more like a gimmic to attract consummers, than a real pro feature.

Even if, someday, Adobe manages to perfectly integrate Windows Ink into photoshop and fix all of the problems , Windows Ink will stay broken in every others applications we are using on our computer. The problem will remain intact.

All in all, I wich Adobe will stay away from Windows Ink forever. It is not a serious alternative.


Participating Frequently
August 25, 2020
Yes, that's the only solution right now.