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burgmann0
burgmann0
Participating Frequently
January 26, 2015

P: Performance problems iMac Retina 5k

  • January 26, 2015
  • 105 replies
  • 2043 views

I've been using the new imac retina, and i have enormous problems with the performance of Photoshop. If i for example use the selective color correction, this does not run smoothly. Other functions also work delayed. I noticed if i do not use Photoshop in full screen mode, everything goes back to normal. A friend used the predecessor model imac without 5k resolution, but has no problems. I suspect Photoshop has problems with the resolution of 5k. I hope Adobe fix this problems because Photoshop works slow and delayed, the performance is terrible. I bought the retina iMac 5k, since my previous mac is getting old and slow. But now is it so, that my new retina iMac, run equal slowly as my old iMac. Adobe please fix this problems, so i cannot work.

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    105 replies

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    felixfoto123
    felixfoto123
    Participating Frequently
    February 17, 2015
    I'm really trying to make sense of what you're telling me. I reinstalled via creative cloud, my plan is active, photoshop says it's up to date, adobe says CC 2014 2.2 is the most up-to-date version ( http://blogs.adobe.com/crawlspace/201... ) which is exactly what I'm running.

    https://www.dropbox.com/s/fkyrm415702...
    F
    FeedbackCommunityMember
    Inspiring
    February 17, 2015
    No, you launched Photoshop CC in the video, not CC 2014 (they have different splash screens).

    Yes, CC is version 14, CC 2014 is version 15.
    felixfoto123
    felixfoto123
    Participating Frequently
    February 17, 2015
    https://www.dropbox.com/s/peiyaw90des...

    I'm Adobe Photoshop CC Version 2014.2.2 ... there's another Version called Photoshop CC 2014 Version x? I'm very confused now.
    F
    FeedbackCommunityMember
    Inspiring
    February 17, 2015
    You're using Photoshop CC for some reason, not CC 2014.
    In CC, you need to install the WhiteWindowWorkaround plugin to avoid some known MacOS issues.
    Photoshop CC 2014 is what we are discussing in this topic, and it already has those workarounds in the application.
    felixfoto123
    felixfoto123
    Participating Frequently
    February 17, 2015
    Screenvideo of Curve Lag
    felixfoto123
    felixfoto123
    Participating Frequently
    February 17, 2015
    I even face stuttering and a slowdown when working on JPG files with 2000x1400px at sRGB 8bit when ps fills the whole screen set to standard retina setting.

    retina iMac 4GHz i7, 24gb RAM, Radeon R9 MX295X 4gb
    D
    dvalskys
    Participant
    February 12, 2015
    That would be very nice to hear !
    burgmann0
    burgmann0Author
    Participating Frequently
    February 12, 2015
    Hi Adam,

    have you first information about a solution of the problem with the 5k iMac 's? Does the Adobe department works already on a solution?

    Thanks
    Manuel
    burgmann0
    burgmann0Author
    Participating Frequently
    January 30, 2015
    I think Adobe will find this problem and provide an update as soon as possible. Many users have purchased a 5k imac, and there are always more. Therefore, Adobe will soon bring an update.
    burgmann0
    burgmann0Author
    Participating Frequently
    January 30, 2015
    Oh yes, Lightroom is running so slow. With such a powerful mac computer, Lightroom should actually run faster, but unfortunately is not so. I hope it comes a update (or Lightroom 6) that we can exploit the full performance from this powerful iMac.
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