Known Participant

P: Photoshop 2025 v26.6 Bug - black document window

Forum|Forum|11 months ago
April 22, 2025
179 replies
37017 views

Photoshop 2025 v26.5 was working absolutely fine, then I made the mistake of updating to the latest patch, version 26.6.0 on my M4 Mac Mini.

After updating to 26.6, the actual document window is solid black - even if I open a photo or previous document...

Even though the Layers and Channels palette preview thumbnails are showing what's in the document...

After digging around in Preferences, I tried turning off the "Use Graphics Processing" option and relaunching Photoshop afterwards, and it's working fine again...

I'm just wondering if this is a bug related to the M4 Mac Mini graphics driver compatibility with the version 26.6.0 release? And, if so, when can we expect a fix from Adobe.

I've discovered the workaround for now, but obviously turning off the Graphics Processing setting will affect perfomance. Like I say, with this option switched on previously to the latest 26.6.0 release, it was working fine so it must be a new bug with 26.6.

I'm never updating this software ever again!!

macOS

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typeadesign-dfw

Participating Frequently

Same here. MacBook Pro M3 Max. Disabling graphics processing fixed that isssue but, of course, left me without my graphics processor in Photoshop. I seemed to recall this problem a while back. I just reverted back to Photoshop 26.5.0 and will check back here as Adobe releases updates.

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clif_CROP

Inspiring

sorry @PAULNITARDO but can't confirm that this works for all cases. I tried and when I turned the performance graphics back on, with or without a restart after turning the setting back on I'm still getting the black canvas.

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PAULNITARDO

Participant

I took off graphics and then restarted Photoshop and it worked. I then went back in set it to graphics on restarted and it worked. I'm not sure this is a permanent fix.

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clif_CROP

Inspiring

I'm having the same issue but only on one of my Macs.

26.6.0 is fine on my Mac Studio M2 Max

but on my MacBook Pro M1 is black screen. Turning off Graphic Processing as me up and working without having to roll back to previous version.

thomasp91246237

Participant

Hi,
I have exactly the same problem with the black view in RGB mode! I have an iMac Retina 5K, 2020.
With AMD Radeo Pro 5500 XT 8 GB.
If you change the 8bit/channel to 32bit/channel, the image becomes white again. Just like with the setting in CMYK. This is an absolute BUG and must be fixed as soon as possible!

D

dimitri_cas

Inspiring

Hello

Same problem here 😛

After turned off the "graphic acceleratiob", I was able to open the file but noticed that the masks are incorrect!!! They all look like in square/tile shape…

MacBook PRO M2 / 48GB RAM / MAC OS Sonoma

- Dimitri

davescm

Community Expert

@Kratch I've merged you post with an existing thread on this problem which will receive updates from Adobe staff.

Dave

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Sascha_Bucher6985

Participant

Patience is required. After InDesign, the problems with Photoshop are now beginning! After the update (26.6.0) I can only use Photoshop with GPU support disabled although it is compatible (Mac Book M3). With GPU I only get a black document area. But without GPU it works but I get no visual feedback (red color) when I adjust the brush size and sharpness. I hope the update doesn't take months like with InDesign as I will have to continue working without GPU support.