Known Participant

P: Photoshop 2025 v26.6 Bug - black document window

Forum|Forum|1 year ago
April 22, 2025
179 replies
37119 views

Photoshop 2025 v26.5 was working absolutely fine, then I made the mistake of updating to the latest patch, version 26.6.0 on my M4 Mac Mini.

After updating to 26.6, the actual document window is solid black - even if I open a photo or previous document...

Even though the Layers and Channels palette preview thumbnails are showing what's in the document...

After digging around in Preferences, I tried turning off the "Use Graphics Processing" option and relaunching Photoshop afterwards, and it's working fine again...

I'm just wondering if this is a bug related to the M4 Mac Mini graphics driver compatibility with the version 26.6.0 release? And, if so, when can we expect a fix from Adobe.

I've discovered the workaround for now, but obviously turning off the Graphics Processing setting will affect perfomance. Like I say, with this option switched on previously to the latest 26.6.0 release, it was working fine so it must be a new bug with 26.6.

I'm never updating this software ever again!!

macOS

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V

valentins71393308

Participant

Hoy actualiacé photoshop beta en desktop y todos los archivos que abro o archivos nuevos salen negros. Es un error de la actualización creo porque antes de eso estaba todo bien. He estado investigando y cuando activo solo 1 canal, la imagen se puede ver pero cuando se activan todos sale negro. Adjunto imágenes donde se puede ver el error.

Gudygg

Inspiring

Buen día.
Acabo de actualizar photoshop beta pero las imagenes me salen todas en negro.
Como se arregla este problema.

Gracias

J

jjividen123

Participating Frequently

Opened PS beta 26.8.0 on new iMac and newer model Macbook Pro and tried to open an image in each. Both programs only showed a black screen. Reinstalled previous version and all is OK.

Pixel Relish

Participating Frequently

Didn't have this issues with 26.5, however did with the update from 26.7 to 26.8. Removing the MachinePref.psp file did NOT resolve the issue. Have multiple deadlines and don't have time to experiment further (everything was working fine yesterday 6PM PDT), so uninstalled 26.8 then reinstalled 26.7, which continues to work as expected.

tlghnbsglmz

Participant

all my rgb files in phptoshop layer intp black, wıth new uptade

Peru Bob

Community Expert

Moved from the CC Desktop forum to the Photoshop forum.

steveharrington1974Author

Known Participant

> Hey Steve, I just followed your advice and it is working for me again as well. Did you observe any disadvantages with turning the Graphics Processing off?

Not really, but then I've got 48 GB RAM to play with. Scrolling large files seems a little bit slower though.

G

Gerrit62

Participant

Thanks I will have a look

J

Jorge Nestor Guinsburg

Participant

En mi caso sigue con el mismo problema despues de desactivar el procesador grafico.

Lo estoy resolviendo utilizando una version anterior, de octubre 2024, y funciona sin problemas.

Por lo que creo que es un problema generado por la ultima actualizacion, del 22/04/2025.

Espero que en la proxima actualización resuelvan este problema.