Skip to main content
Known Participant
November 7, 2020

P: Photoshop 22.1.0 - Program Error using Spot Healing tool and using Select and Mask

  • November 7, 2020
  • 121 replies
  • 3050 views

Repeatedly ...even after restarting PS and/or rebooting laptop, I try to use the spot healing tool and incessantly get this popup:

"Could not complete your request because of a program error"

 

All I can do is click the OK button and then continue until a minute or so goes by and I get the same thing happening again. Another buggy update???

 

This topic has been closed for replies.

121 replies

Participant
January 30, 2021

Jeffrey, thanks! Version 22.1.1 is working fine for me.

for J_Jay_Ladouceur, my actions were good after the update. I don't use custom brushes, so I can't say anything about that.

Participant
January 25, 2021

I previously used Elements 6 for my editing. I am trialling Photoshop 2021 and none of the tools work. Nor does their appear to be the range of tools I had previously. A step backwards I think. Will not be purchasing if this is an example.

Participant
January 25, 2021

I previously did my editing with Elements6. I am trialling Photoshop 2021. I can not edit with the healing brush.

Other tools don't appear to work either.

Definitely not an improvement. Not worth buying as it can not do the basic editing.

Known Participant
January 22, 2021

The spot healing and healing brush are fixed but the blur gallery is broken. I have reverted back to v 22.01 which is the only version that seems to be fully working.

Participant
January 22, 2021

Has the new 22.1.1 fixed this issue? Since I downgraded to the previous version, I've been for the most part ok ( except for a cropping issue automatically being applied in Camer Raw). Anyone updated yet?

jjayladAuthor
Known Participant
January 12, 2021

I'm going to wait until the community confirms the issue has been resolved. I had been on 22.1 and had to restore all my brushes, actions, etc. Then going back to 22.0.1 I lost everything ...and that was with Tech Support on my system.

I finally fixed all that a few days ago. So now I expect it will be a painful process again and I want to make sure it is worth the effort since 22.0.1 is finally working OK at the moment ...with the exception that the Lens Blur filter will not work on a Smart Objects layer as I've noted on a separate post.

Participating Frequently
January 12, 2021

Thank you Jeffrey!  I am sure the team was working hard!

Legend
January 12, 2021

Please install 22.1.1 which was released late last night. It contains a fix for program errors.

KG Shoots Photos
Participating Frequently
January 11, 2021

So that means we keep paying you for a faulty piece of software and you want us to tell you the bugs in it.. The number one bug I am having is already explained by countless people why not just fix that and then lets see what happens..... I am now having the issue again. Who is paying me for lost time?

Participating Frequently
January 11, 2021

So long as you sign our NDA (Non-Disclosure Agreement) and are already paying customers, you will have access to our PreRelease versions, which are like beta versions.