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Participant
February 2, 2022

P: Photoshop 23.2.2 Can't open/update vector smart object in Illustrator

  • February 2, 2022
  • 191 replies
  • 58312 views

Just today, I updated to macOS Monterey and now I am having problems opening vector smart objects in Photoshop files. If Illustrator is closed, when I double click the smart object (or choose edit contents) Illustrator will launch but the file will not open. 

If Illustrator is open and I try to open the smart object, I get a Mac error window that says "The application "Adobe Illustrator 2022" can't be opened" with a -1703 error code. 

I'm using Photoshop 23.2.1 and Illustrator 26.0.3, which I went back to after seeing the problem first occur in 26.1. 

The computer is iMac Retina 5K, 27-inch 2019  |  3.6 GHz 8-Core Intel Core i9  |  macOS Monterey 12.3

Thanks in advance

191 replies

Participant
March 30, 2022

It is a Monterrey issue. I downgraded my Mac to Big Sur because I can't wait for a fix and every version of AI and PS do work with Smart Objects, only if you're using 12.3 it is not working. It definetly is Apples fault on this one (I think by removing Python 2.7, but don't quote me on that, I'm not a Programmer), but this does not excuse Adobes behavior of not giving status updates and not fixing it for multiple weeks.

Participant
March 30, 2022

Please fix it quickly it's really annoying .......

Participant
March 30, 2022

It makes me laugh how so many people are saying it's a Monteray issue. Adobe has reproduced the issue in-house and that is somehow Apple's fault... if Adobe can replicate the issue they shipped a broken piece of software!

ismael@timingrafica.com
Participant
March 29, 2022

¿Tardarán mucho en solucionarlo? Este problema ralentiza enormemente mi flujo de trabajo...

Participant
March 29, 2022

This is a bad joke, how is it possible that you guys had this report a month ago! and still haven't fixed it, Steve Jobs said that Adobe was a lazy company, and it looks like he was damn right.

Participant
March 29, 2022

Can we at least get a status update from someone at Adobe about this issue? This is seriously slowing down workflow.

Participant
March 29, 2022

ADOBE. Please wee need fixit. We need it for our work. What should we tell clients now? It's been 2 weeks. We pay for legal software and rely on functionality. In addition, not all shortcuts have been working for some time. Adobe really need smart object to work and be compatible (photoshop / Illustrator)

oekin
Participant
March 29, 2022

When I have to update all my old works in 50 different artboard works for about 4 brands, I have to spend extra work on this. please solve this situation immediately. very bad impression for adobe.

oekin
Participant
March 29, 2022

adobe this is a serious problem. My entire workload depends on it. people may be using this program more complex than you imagine and two weeks have passed and no solution has been found. it really shows that adobe is frivolous.

Duane5C21
Participant
March 29, 2022

I had some success this morning creating a CC library for whatever project I was working on and then adding the Vector Smart object to the library from Photoshop. Then I went into Ilustrator and opened the graphic file and made my edits. Once I hit save all the changes were updated back in the Photoshop file. Only downside I can see that depending on workload you could end up with a lot of librabries. Hope this helps some folks out. 

As a quick note the graphic file preview thumbnail was initally grey and stretched. After editing and saving it in Ai the graphic showed properly.