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derekwatson
Community Expert
Community Expert
February 16, 2022

P: Photoshop 23.2 crashes on startup with Adobe Design To Print plugin installed - macOS

  • February 16, 2022
  • 28 replies
  • 15218 views

Nothing will enable it to run, uninstal and reinstall with no plugins, running on Mac OS 12.2.1.

 

Previous version installed and runs perfectly.

This topic has been closed for replies.

28 replies

Participant
April 16, 2022

Yeah, rollback does not work for me. I do not have the option 
(yes I am following all steps from the troubleshooting suggestments). The plug-in workaround does not work as well. Please do resolve this as some of us work with Adobe apps for a living, thank you.

nancyeloc
Participant
April 15, 2022
Thanks, this happened when I did update to 23.2. I was able to uninstall
the plug in and it worked fine after that.
thanks,
--

NANCY COLE | 203.240.1950 | nancycolestudio | @nancycolestudio
Mohit Goyal
Community Manager
Community Manager
April 15, 2022

Please update Photoshop to the 23.3 version to resolve this issue.

 

Thanks,

Mohit

Community Manager
April 15, 2022

Hi @nancyeloc

 

We have also released an update for the plugin which you can find at:

  1. Launch Creative Cloud Desktop App.
  2. Go to Stock & Marketplace>Plugins>Manage Plugins
  3. Update button is highlighted with Adobe Design to Print Plugin, Select it to update the plugin.

 

You can choose to uninstall it from Creative Cloud Desktop App with the following steps:

1. Launch Creative Cloud Desktop App.

2. Go to Stock & Marketplace>Plugins>Manage Plugins

3. Click on the 3 dots pop-up menu for Adobe Design to Print Plugin, and select uninstall.

 

We recommend updating the Plugin and use it along with Photoshop 🙂

nancyeloc
Participant
April 14, 2022

Just to be sure, do I just send to trash the Adobe extension Design to Print? Or is there an uninstall?

Community Manager
April 14, 2022

Kindly update to Photoshop 23.3 version, as we have fixed the crash in the same.

Also few users have responded that no crash has occured for them with new update.

 

If you have Adobe Design To Print plugin installed, then it is also one of the reasons for the crash on launch.

Please update the latest version of the plugin from Adobe Exchange, which in turn will prevent crash.

Community Manager
April 14, 2022

Glad that the issue is fixed for you with the new release.

derekwatson
Community Expert
Community Expert
April 5, 2022

Updates have fixed the issue for me...

Derek Watson
Participant
April 5, 2022

nothing yet?

Mohit Goyal
Community Manager
Community Manager
March 16, 2022

Engineering is looking into this issue. We will update you on this thread. 

 

Thanks,

Mohit