Participant

P: Photoshop 23.3 Keeps Crashing After Using Image>Trim with GPU compositing enabled

Forum|Forum|3 years ago
April 14, 2022
5 replies
491 views

Almost every time I use Image>Trim, Photoshop crashes or tells me "One or more selections cannot be exported because they are empty." When it crashed it will either stop responding or will not render properly by the GPU and will look like the attached screenshot. I am using Windows 10.

Windows

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Sam2319560078l9Author

Participant

@Andrew Sender it's with GPU compositing enabled on 23.3.1

Andrew Sender

Community Manager

@Sam2319560078l9 , that's great to hear! And just to double check is this with GPU Composoiting disabled or enabled on Ps 23.3.1 or later?

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Sam2319560078l9Author

Participant

@Andrew Senderthanks, the issue seems to have gone away in the latest update (23.3.1). I had reverted back to 23.2.2 to avoid the crashes but the latest update has been working fine so far. I'll try your suggestion if it starts crashing again. Thanks for your answer!

Andrew Sender

Community Manager

Hi @Sam2319560078l9 ,

I'm sorry to hear you're having this issue. Can you try disabling Preferences -> Performance -> Advanced Settings ... -> GPU Compositing? It's a new feautre my team and I released in Ps v23.3.

-Andrew

TheDigitalDog

Inspiring

When PS crashes, one of the first things to try is resetting your preferences.

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to delete the current settings.

If that doesn't work, let us know.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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